Temp - Field Operations Specialist
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Skills
customer serviceexcelmicrosoft officemicrosoft wordoutlookpowerpointprocess optimizationproject coordinationstakeholder management
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Temp – Field Operations Specialist based in the United States.
As a Field Operations Specialist, you will play a key role in strengthening commercial operations by coordinating and improving onboarding programs for new field employees. You will oversee the development of onboarding resources, deliver training sessions, and ensure new hires have the tools, systems, and information needed to succeed. Working closely with cross-functional teams, including Human Resources, IT, Finance, Legal, and Training, you will help create a seamless and consistent employee onboarding experience. You will also contribute to process optimization, operational planning, and communication initiatives aligned with business growth and product expansion. This position offers the opportunity to work in a dynamic, collaborative environment within the pharmaceutical and biotechnology sector. It is an excellent opportunity for an organized and proactive professional who enjoys coordinating projects and improving operational processes.
Accountabilities:
- Oversee and continuously maintain a centralized knowledge base of onboarding materials and resources for new U.S. commercial field employees, ensuring content is accurate, relevant, accessible, and regularly updated.
- Lead and facilitate comprehensive onboarding and training sessions for new hires, covering essential corporate resources, including intranet platforms, travel and expense systems, HR resources, fleet programs, and vendor credentialing procedures.
- Coordinate all aspects of the onboarding process, including IT equipment procurement, configuration, deployment, and shipping, as well as application access and system setup.
- Partner with Human Resources, IT, Accounting, Training, Legal, and Sourcing teams to coordinate onboarding activities and continuously improve operational workflows.
- Identify opportunities to streamline onboarding procedures, enhance supporting materials, and improve the overall experience for new commercial field employees.
- Align onboarding activities with product approvals, new indication approvals, and commercial field expansion initiatives across the United States.
- Proactively communicate important milestones, timelines, operational changes, and potential business impacts to relevant internal stakeholders.
- Ensure consistent execution of onboarding programs while maintaining high standards of quality, efficiency, and stakeholder satisfaction.
- Support additional projects and operational priorities within the Field Operations and Commercial Communications function as required.
- Between 1 and 3 years of professional experience in Operations, Human Resources, Training, or a related field, preferably within the pharmaceutical or biotechnology industry.
- Demonstrated experience supporting operational processes, employee onboarding, training programs, or business administration activities.
- Experience designing, reviewing, and optimizing business processes, including recommending and implementing improvements to workflows and supporting systems.
- Strong customer service and stakeholder management skills, with the ability to interact effectively with management teams, business partners, and external vendors.
- Excellent written and verbal communication skills, including the ability to deliver training sessions, prepare clear documentation, and communicate operational information effectively.
- Strong organizational and project coordination skills, with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
- Excellent analytical and problem-solving abilities, with a proactive approach to identifying challenges and implementing practical solutions.
- Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
- Ability to work independently, demonstrate initiative, and adapt quickly to changing priorities in a fast-paced environment.
- Collaborative mindset and strong interpersonal skills, with the ability to work effectively across multiple departments and organizational levels.
- Previous experience in pharmaceutical or biotechnology commercial operations is highly desirable.
- Competitive compensation: Access to a comprehensive compensation package, with salary determined by role requirements, location, qualifications, and professional experience.
- Performance incentives: Potential eligibility for annual bonuses and other incentive compensation, depending on the position and applicable arrangements.
- Retirement planning: Access to retirement savings programs, including a 401(k) plan where applicable.
- Healthcare coverage: Potential access to medical, dental, and vision insurance.
- Financial protection: Life insurance and disability coverage, depending on eligibility.
- Wellness programs: Access to health and well-being initiatives and fitness facilities where available.
- Paid time off: Paid vacation and other applicable leave programs.
- Family support: Access to family-oriented benefits and support programs, depending on eligibility.
- Professional development: Opportunities to develop operational, training, and project coordination expertise within the pharmaceutical and biotechnology sector.
- Collaborative environment: Work alongside experienced professionals across multiple business functions in an innovative and supportive workplace.
Requirements:
Benefits:
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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