Temporary, Transportation Planner
Chino, CA, United States3w ago
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Key details
- Location
- Chino, CA, United States
- Work style
- Onsite
- Job type
- Temporary
- Function
- Logistics & Transportation
- Focus area
- other
- Posted
- 3w ago
Skills
as400customer servicemicrosoft officeorder managementtransportation managementtypingwms
About the role
What We Do – Accountabilities
Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations
Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing
Follow customers’ routing instructions to minimize chargebacks
Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations
Identify and recommend routing efficiencies
Essential Functions
Assigned specific outbound customers / accounts
Support and build relationships with assigned accounts
Use warehouse management system to identify orders that are available for shipment creation
Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups
Monitor emails and customer routing portals for customer response to routing requests
Utilize reporting tools to monitor shipment pickup status
Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk
Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files
Maintain current and create new work instructions, accurately detailing shipping requirements for each account
Effective usage of TMS (transportation management system) for shipment building / creation
Maintains critical internal & external customer, carrier, and order management contacts
Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues
Plan with DC operations daily to ensure continuous product flow
Preferred Qualifications & Education
Bachelor’s Degree, Associate’s Degree preferred
Experience in a Distribution Center, Transportation Department or Customer Service field preferred
Ability to partner with multiple cross-functional teams
Ability to problem solve and innovative thinking abilities
Strong attention to detail and accuracy
Proven organizational, prioritization and time management abilities
Ability to communicate professionally, both orally and in writing
Capability to manage multiple tasks, simultaneously, without compromising quality
Working knowledge of Microsoft Office Suite, basic typing skills and experience with a Warehouse Management System/Transportation Management System (TMS)
PKMS & AS400 knowledge preferred
Physical Requirements and/or Environment
Office/Cubicle/Distribution Center
Temporary 5 month position
Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations
Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing
Follow customers’ routing instructions to minimize chargebacks
Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations
Identify and recommend routing efficiencies
Essential Functions
Assigned specific outbound customers / accounts
Support and build relationships with assigned accounts
Use warehouse management system to identify orders that are available for shipment creation
Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups
Monitor emails and customer routing portals for customer response to routing requests
Utilize reporting tools to monitor shipment pickup status
Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk
Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files
Maintain current and create new work instructions, accurately detailing shipping requirements for each account
Effective usage of TMS (transportation management system) for shipment building / creation
Maintains critical internal & external customer, carrier, and order management contacts
Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues
Plan with DC operations daily to ensure continuous product flow
Preferred Qualifications & Education
Bachelor’s Degree, Associate’s Degree preferred
Experience in a Distribution Center, Transportation Department or Customer Service field preferred
Ability to partner with multiple cross-functional teams
Ability to problem solve and innovative thinking abilities
Strong attention to detail and accuracy
Proven organizational, prioritization and time management abilities
Ability to communicate professionally, both orally and in writing
Capability to manage multiple tasks, simultaneously, without compromising quality
Working knowledge of Microsoft Office Suite, basic typing skills and experience with a Warehouse Management System/Transportation Management System (TMS)
PKMS & AS400 knowledge preferred
Physical Requirements and/or Environment
Office/Cubicle/Distribution Center
Temporary 5 month position