Third-Party Supplier Practices - Consumer & Community Banking - Vice President

Make supplier governance clearer, more consistent, and easier to execute across a complex organization. In this role, you will guide stakeholders through third-party risk management requirements and help turn policy expectations into practical actions. You will lead consistent, high-impact communications that build awareness and enable informed decisions. You will partner closely with business, risk, controls, compliance, procurement, and supplier management teams to strengthen how we govern supplier relationships.

As a Vice President, Third-Party Governance in Consumer and Community Banking and International Consumer Banking, you connect stakeholders and translate third-party risk management requirements into practical guidance that helps us manage supplier risk effectively. You will work with us to strengthen supplier governance practices, improve transparency, and promote consistent execution of third-party risk activities. You will help facilitate collaboration across teams, support risk-based decision-making, and ensure communications are clear, timely, and aligned. We value inclusive partnership, strong follow-through, and thoughtful problem-solving as we continue to mature supplier governance.

Job responsibilities

• Lead and coordinate supplier governance initiatives that promote consistent adoption of third-party risk management practices across business functions.
• Serve as a trusted advisor by providing guidance on supplier governance requirements, risk management expectations, and applicable firm policies and standards.
• Develop and execute stakeholder engagement strategies that strengthen partnerships and improve awareness of governance requirements across business, risk, controls, compliance, procurement, and supplier management teams.
• Create and deliver clear, concise communications for a variety of audiences, including senior leaders, business partners, and governance forums.
• Partner with stakeholders to support supplier risk assessments, governance reviews, remediation activities, and risk-based decision-making processes.
• Facilitate cross-functional working groups, governance meetings, and stakeholder forums to lead alignment, address challenges, and promote timely resolution of supplier-related issues.
• Identify opportunities to improve supplier governance processes, communications, stakeholder experiences, and operating practices through continuous improvement initiatives.
• Monitor industry, regulatory, and internal governance developments and translate changes into actionable guidance and communications for impacted stakeholders.
• Support supplier-related events, escalations, and governance activities by coordinating communications, stakeholder alignment, and follow-up actions.

• Develop materials, presentations, and reporting that provide transparency into governance activities, stakeholder engagement efforts, and key supplier risk management initiatives.

Required qualifications, capabilities, and skills

• Minimum of 7 years of experience in supplier governance, third-party risk management, risk and controls, program management, compliance, communications, or related disciplines.
• Demonstrated knowledge of third-party risk management principles and supplier governance practices, including risk-based decision-making concepts.
• Demonstrated experience interpreting policies and standards and providing practical guidance that supports compliant execution of governance requirements.
• Demonstrated experience partnering with business, risk, controls, compliance, procurement, supplier management, and technology stakeholders in a matrixed environment.
• Experience creating executive-ready written materials and presentations, including leadership communications, governance materials, training content, and stakeholder messaging.
• Experience facilitating cross-functional discussions to align stakeholders, manage competing priorities, and deliver outcomes without direct authority.

• Bachelor’s degree required.

Preferred qualifications, capabilities and skills

• Experience supporting supplier governance, third-party oversight programs, vendor risk management, procurement, operational risk, or related governance functions.
• Experience developing stakeholder engagement strategies, communication plans, training programs, or enterprise awareness initiatives.
• Experience with third-party risk lifecycle activities, including due diligence, risk assessments, ongoing monitoring, issue management, remediation, and governance reviews.
• Experience supporting regulatory, audit, compliance, or control-related initiatives involving third-party relationships.
• Experience presenting to senior leaders, governance committees, or risk management forums.
• Experience using workflow, reporting, collaboration, or automation tools to support governance execution, stakeholder engagement, and process improvement.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans