Trade Lifecycle Manager - Reconciliation
Manila, Philippines12h ago
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Skills
About the role
Own work that protects data quality, strengthens controls, and helps teams make confident decisions. You will lead a reconciliations team focused on accuracy, accountability, and continuous improvement. Your leadership will directly impact operational performance and risk management through strong execution and effective partnerships. If you thrive in a fast-paced environment and enjoy building strong teams, this role is for you.
Job summary
As a Reconciliations Team Lead in the Reconciliations Operations Team, you will supervise daily reconciliation deliverables and ensure accurate, timely outcomes supported by effective controls. You will coach team members, monitor performance and quality, and drive improvements that strengthen execution and reduce risk. You will partner with operations, business, technology, and control groups to resolve issues and deliver critical outcomes.
Job responsibilities
- Supervise daily reconciliations activities to ensure accurate and timely completion of deliverables
- Lead and coach team members through regular check-ins, clear expectations, and performance feedback
- Review staffing needs and volume trends to support an effective capacity plan
- Monitor productivity and quality metrics and drive action plans to improve results
- Identify process gaps, risks, and root causes and implement sustainable corrective actions
- Maintain and improve procedures to ensure processes are documented and kept current
- Promote knowledge sharing to support continuity of work and consistent execution across the team
- Partner with operations, business, technology, and control groups to resolve issues and meet objectives
- Escalate issues appropriately and take ownership through to resolution
- Support change initiatives by preparing the team for evolving organizational and operational requirements
Required qualifications, capabilities and skills
- 4 years of experience in reconciliations and/or custody and markets operations
- Demonstrated people leadership experience, including coaching and performance management
- Ability to analyze processes, identify improvement opportunities, and implement practical solutions
- Ability to communicate effectively with cross-functional partners, including clear written updates and verbal discussions
- Demonstrated organizational skills and attention to detail
- Proficiency in Microsoft Excel, PowerPoint, and Word, with working knowledge of Visio
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Demonstrated ownership mindset, including timely escalation when needed
- Commitment to quality, accuracy, and well-controlled execution
Preferred qualifications, capabilities and skills
- Experience leading reconciliations teams supporting complex products, processes, or high-volume operations
- Experience using defined metrics to drive measurable productivity and quality improvements
- Experience designing or updating procedures, controls, and process documentation, including engagement with control partners on operational risk topics
- Experience partnering with technology teams to implement process enhancements, automation, or workflow improvements
- Experience supporting organizational change and leading teams through transitions
- Bachelor’s degree (preferably with accounting coursework) or equivalent relevant work experience
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.