Train Driver - Winter Wonderland

The Winter Wonderland Train Driver is responsible for operating The Congress Hall Express trains (Wattman Mini-Express) during the Winter Wonderland event at Congress Hall. Drivers transport guests, primarily children and families, along the designated perimeter path around the Grand Lawn. This position requires a high level of awareness, caution, and attention to detail to ensure the safety of passengers and pedestrians throughout the ride.

Key Responsibilities:

• Safely operate the Congress Hall Express train along the designated route, maintaining a controlled speed appropriate for the surrounding environment.
• Follow all established operating procedures and safety precautions when loading, unloading, and transporting passengers.
• Coordinate with the ride attendant to ensure all passengers are fully loaded or unloaded, all car doors are securely closed, and the all-clear signal has been received before departing.
• Independently check mirrors and visually inspect the train and surrounding area before moving, even after receiving the all-clear signal.
• Remain alert to pedestrians, children, and other activity along the route, yielding as necessary and stopping whenever conditions require.
• Monitor the path for obstacles, including misplaced furniture, chairs, equipment, or other objects, and stop if the route is obstructed or unsafe.
• Assemble and connect train cars before operation, and disconnect, disassemble, and return the train cars to the storage garage at the end of the operating period.
• Complete the required daily inspection and operating log, checking designated train components and documenting missing parts, damage, maintenance needs, or other concerns.
• Report any mechanical issues, missing components, or concerns to the appropriate supervisor promptly.
• Maintain a professional, friendly, and welcoming demeanor when interacting with guests and team members.
• Follow all event procedures and additional instructions provided by management.

Required Knowledge, Skills, and Abilities

• Valid driver's license and clean driving record required.
• Strong attention to detail and awareness of surroundings.
• Ability to operate a vehicle cautiously and responsibly in a busy, pedestrian-heavy environment.
• Good communication skills and ability to work effectively with ride attendants and other team members.
• Dependable, responsible, and safety-conscious attitude.
• Friendly and professional demeanor when interacting with children, families, and other guests.
• Ability to manually maneuver train cars into and out of the storage garage and connect or disconnect cars as needed.
• Must be available to work weekends and holidays throughout the Winter Wonderland season.
• Must maintain a neat and clean appearance in accordance with Cape Resorts standards.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Previous driving or vehicle operation experience preferred.
• Previous experience working with children or in a guest-facing role is a plus.

This position description is intended to describe the general nature and level of the work being performed by an employee assigned to this position. This description is not exhaustive list of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with this position.