Training Specialist

At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.

FLSA Status: Exempt 
Location: Bel Air, MD
Reports To: Regional Training Manager 
Compensation: $50,000 Yearly
Schedule: M - F 8a - 4p

Job Purpose: 

The Training Specialist delivers and supports practical, applied training that enables Aspire employees to perform effectively in their roles. This position works closely with programs, schools, administrative teams, and Quality Assurance to ensure training is accessible, relevant, and aligned with operational, quality, and regulatory expectations in accordance with best and evidence based practice. 

The role is grounded in field presence, collaboration, and translating policies, systems, and standards into clear, real-world practice. The Training Specialist exercises discretion and independent judgment in assessing organizational training needs, designing and developing solutions, and advising leadership and managers on training and performance improvement matters that directly support Aspire’s business operations. 

 

Key Responsibilities: 

Training Delivery & Facilitation 

• Facilitate required, role-specific, and assigned training programs across Aspire’s service lines. 

• Deliver training in multiple formats, including in-person, virtual, onsite, and small-group settings. 

• Support onboarding programs such as All On Board and other new hire training initiatives. 

• Exercise discretion in selecting and adapting facilitation methods to meet the needs of diverse adult learners across frontline, clinical, educational, and administrative roles. 

• Provide coaching, observational feedback, and skill-building support for employees and managers. 

• Participate in agency-wide training initiatives, including micro-trainings during community meetings. 

 

Field Based Practice Support 

• Maintain a regular presence in programs, schools, offices, and team environments to understand current practices. 

• Deliver training and coaching within real work settings to reinforce application of skills. 

• Support supervisor in observing practice and providing feedback to support performance improvement and assess competency. 

• Share relevant observations with leadership and Quality partners to support follow-up and improvement efforts. 

 

Training Needs Assessment & Quality Partnership 

• Independently identify, analyze, and prioritize training needs through observation, feedback, quality reviews, and operational data. 

• Participate in meetings and cross-functional forums to understand emerging needs. 

• Design and implement practical solutions to identified gaps, including training sessions, job aids, and coaching. 

• Interpret and respond to regulatory changes, system updates, and quality concerns, determining the appropriate training response. 

• Evaluate and escalate issues that require solutions beyond training, exercising judgment about organizational impact. 

 

Content & Curriculum Development 

• Deliver training materials aligned with Aspire policies, regulatory requirements, and quality standards. 

• Design, develop, and create original tools such as facilitator guides, job aids, checklists, quick-reference materials, videos, and FAQs. 

• Ensure content reflects adult learning principles and supports engagement, retention, and on-the-job application. 

• Analyze feedback, trends, and operational changes to continuously evaluate and improve training materials and methods. 

• Share effective practices and resources across programs, schools, and departments to reduce duplication and increase consistency. 

 

Technology & Systems Training 

• Deliver training on systems including Therap, Relias, UKG, Microsoft 365, and other assigned platforms. 

• Serve in systems roles (e.g., Super Admin) as assigned.