Transition Manager – Global Process Improvement
Chennai, TN, India17h ago
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Skills
About the role
Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
035935 Transition Manager – Global Process Improvement (Open)Job Description:
We are looking for a Transition Manager who leads complex global and cross-functional transitions from planning through implementation, go-live, stabilization and successful operational handover. The role ensures people, processes, technology, data and controls are operationally ready, while minimizing business disruption. Working with Global Process Owners, cross-functional teams and senior stakeholders, the Transition Manager drives coordinated execution, accountability and sustainable operational outcomes.
1. Transition Planning & Execution
- Lead end-to-end transitions across global functions, countries and business units.
- Define transition scope, deliverables, milestones, resources, governance and success criteria.
- Manage integrated transition plans, risks, dependencies, issues and key decisions.
- Develop deployment strategies, readiness criteria, cutover plans and go/no-go requirements.
- Coordinate go-live, hypercare, stabilization and handover with minimal business disruption.
2. Operational Readiness & Handover
- Assess readiness across people, processes, technology, data and controls.
- Coordinate SOPs, process documentation, training, knowledge transfer and support arrangements.
- Lead readiness reviews, transition acceptance and go/no-go decision preparation.
- Resolve implementation and post-go-live issues, ensuring operational stability.
- Confirm operational ownership, performance measures and handover criteria before closure.
3. Process Standardization & Improvement
- Partner with Global Process Owners to align transitioned processes with global standards and operating models.
- Identify opportunities to simplify processes and reduce unnecessary complexity or local variation.
- Support process improvement, automation and AI-enabled solutions where they improve transition outcomes.
- Embed appropriate process controls, documentation and governance into operations.
4. Stakeholder & Change Management
- Coordinate global, regional and local stakeholders throughout the transition lifecycle.
- Facilitate workshops, governance meetings, decision forums and readiness reviews.
- Identify change impacts, adoption risks and organizational dependencies and drive mitigation.
- Provide concise progress, risk, issue and decision reporting to senior management.
- Drive alignment and accountability without relying on direct reporting authority.
5. Performance & Continuous Improvement
- Define transition KPIs, success criteria and stabilization measures.
- Monitor post-go-live performance and drive resolution of outstanding issues.
- Conduct post-transition reviews, capture lessons learned and support benefits realization.
Qualifications:
- Bachelor’s degree or equivalent experience in Business, Finance, Operations, IT, Supply Chain or a related field.
- Proven experience managing complex transitions, migrations or transformation initiatives in an international organization.
- Experience within Global Business Services, Shared Services, Global Process Ownership, Transformation and Center of Excellence environment.
- Strong project and transition management skills covering planning, governance, risk and execution.
- Hands-on experience with operational readiness, cutover, go-live, hypercare, stabilization and handover.
- Experience coordinating cross-functional teams and stakeholders across countries and cultures.
- Understanding of end-to-end business processes, operational controls and change management.
- Experience in GBS, Shared Services or Transformation environments preferred.
- PMP, PRINCE2, Agile, Lean Six Sigma or Prosci/ADKAR certification preferred.
- ERP implementation or migration experience (SAP, ERP LN or similar) and familiarity with automation or AI preferred.
- Advanced Excel and PowerPoint; experience with project tools, dashboards and operational KPIs.
- Strong communication, stakeholder influence, problem-solving and executive reporting skills.
- Fluent professional English; additional languages are an advantage.
Your Profile:
A hands-on Transition Manager who brings structure to complexity, anticipates risks and takes ownership from transition planning to successful operational handover. Success is measured by smooth transitions, minimal business disruption, clear operational accountability and stable, sustainable business-as-usual operations.
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At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.