Veteran Care Coordinator

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.

The primary responsibility of the Veteran Care Coordinator assigned to MYFLVET is to apply the tools developed in his/her own recovery/experiences as well as the philosophy and values of the Florida Peer Network in order to build mutuality with veterans assigned to care coordination. The Veteran Care Coordinator will collaborate, coach, and challenge individuals to view presenting crisis as an opportunity for growth and change. They will act as a support to an individual’s recovery process. The Veteran Care Coordinator will provide comprehensive system navigation and support through intake, screening, assessment, referral, and linkages to Federal VA services and other behavior health services available to the veteran; via telephone, email, and in-person for clients with behavioral health concerns or identified suicidal ideation of low to moderate lethality. The Veteran Care Coordinator also provides support and training for staff and community agencies to increase understanding of veteran needs. The Veteran Care Coordinator may also need to attend outreach/community events and/or act as a community liaison on different boards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include the following, and other duties may be assigned:

• Attain certification as Recovery Peer Specialist within 18 months of hire
• Actively implement the values, philosophy and standards of the Recovery Peer Specialist
• Demonstrate competency in the field of peer recovery
• Model relationship building, based on the tenets of peer support, with callers, volunteers and coworkers
• Model the attributes of respect, trust, sensitivity and confidentiality to callers, volunteers and coworkers
• Provides telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations
• Maintains an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills
• Screens for safety and risk; conducts comprehensive needs and service assessments
• Coordinates care plans with veterans and their families
• Facilitate referral to appropriate treatment or service providers or facilities
• Advocates on behalf of veterans and families to access federally funded and private organizations to meet basic and related service needs
• Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications
• Conducts comprehensive, person-centered activities in accordance with best practices
• Conducts community and home visits (if needed) related to veterans’ needs; provides follow-up and monitors service delivery and care environments
• Assists Data Resource team in the growth of available resources in the Community Resource Directory
• Participates in proactive team efforts to achieve departmental and company goals
• Actively participate in ongoing supervision, training, and team meetings
• Attend outreach/community events as needed and/or as a community liaison on different community boards
• Serve as a member of the Disaster Relief Team
• Assist with special projects as needed
• Adheres to confidentiality policies and procedures as well as HIPAA regulations

We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community!

ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.

JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status.

JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace.

All Full-Time staff members are required to attend and work from start to end, JCS' Milk and Honey, Matzah Mitzvah and other similar events, which are typically held on Sundays and/or evenings. These events are essential to our organizational culture and participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, it helps to set the standard for involvement and demonstrate our commitment to these meaningful traditions.

**Please be advised, if selected for this position, you will be required to submit to a level II background screening through the DCF Clearinghouse: https://info.flclearinghouse.com

Qualifications

• Bachelor’s degree in Social Work, Psychology or related field, preferred
• Experience in providing information and referral, preferred
• Minimum 1 year experience in crisis counseling or clinical work, preferred
• U.S. veteran of a branch of the United States Military Forces including Coast Guard and National Guard (retired or reservist)
• Copy of DD-214 required as proof of military services
• Paid, or unpaid, peer support experience, preferred; Certified Peer Specialist, preferred
• Experience working with the veteran population, preferred
• Knowledge of Microsoft Work software
• Bilingual – English/Spanish, preferred