Veterans Service Officer II-Claims/Dept of Ve
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
How well do you match this job?
Key details
- Location
- Fort Yates, ND, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 16h ago
Skills
About the role
SCOPE OF WORK: The Veterans Service Officer II is responsible for providing comprehensive assistance, advocacy, outreach, and case management services to veterans, spouses, dependents, and survivors throughout the Standing Rock service area. The position proactively conducts community outreach and education to increase awareness of available federal, state, Tribal, and local veteran benefits and services; assists eligible individuals with claims preparation, applications, documentation, and benefit navigation; and coordinates referrals and follow-up to ensure access to appropriate resources. The position also oversees veteran transportation services, develops community partnerships, and assists with the administration, reporting, and evaluation of Veterans Affairs programs to ensure effective service delivery and support for the veteran community.
KEY DUTIES & RESPONSIBILITIES:
- Develop and conduct outreach throughout the Standing Rock service area, including traveling to districts and communities, conducting informational sessions, participating in community events, and educating veterans and their families about available benefits and services.
- Conduct client interviews and assist veterans, spouses, dependents, and survivors with preparing applications, gathering supporting documentation, filing claims, and navigating VA and other agency benefit processes.
- Maintain accurate and confidential client records, document services provided, monitor claims progress, coordinate referrals, and conduct consistent follow-up to ensure veterans receive appropriate assistance and support.
- Establish and maintain working relationships with federal, state, Tribal, and local agencies, veteran service organizations, healthcare providers, and community programs to expand access to benefits, services, and resources.
- Coordinate and oversee veteran transportation services, including scheduling transportation requests, coordinating volunteer drivers, maintaining program records, monitoring vehicle maintenance, and ensuring compliance with established policies and procedures.
- Assist with daily program operations, develop and implement program policies and procedures, prepare required activity and statistical reports, track program performance measures, coordinate grant documentation and reimbursement requests, and identify opportunities to improve program effectiveness and service delivery.
PREFERRED QUALIFICATIONS:
- Bachelor’s Degree in Social Work, Human Services, or related field. Will consider High School Diploma with relevant experience.
- Driver’s License required.
SHIFT: Monday through Friday, 8:00 AM – 4:30 PM
TESTING AND BACKGROUND REQUIREMENTS:
Subject to pre-employment, post-accident, and reasonable suspicion drug and alcohol testing.
Tribal, State, and Federal background investigation.
HIRING PREFERENCES:
Qualified applicants who are enrolled members of a federally recognized Tribe will receive Native American preference.
Qualified applicants will receive Veteran’s Preference with submission of proof of honorable military service (e.g., DD-214).