Warehouse Associate

Schedule: Day Shift | Monday–Friday | 8:00 AM–4:00 PM

Job Type: Temporary

Job Summary:
Oversee and maintain our warehouse that houses our small parts and tools. Process orders and assist customers with these items.

Warehouse Associate I – Entry Level
Responsibilities:

• Receive orders via phone, fax and email

• Proceed with fulfilling each one; prioritizing as you go

• Provide order and tracking updates as necessary

• Provide high level of customer service

• Strong organizational skills and an ability to work under pressure

• Strong commitment to meeting goals and deadlines

• Fulfill orders via Shopify

• Fulfill orders and sample request- package, label and track as requested

• Quality Control: Testing of product, keeping records of results

• Assemble items for inventory

• Maintain warehouse cleanliness

Warehouse Associate II – Skilled Level
Responsibilities:

• Must meet all level 1 requirements

• Proficient in using order management and e-commerce systems (e.g., Shopify, inventory tracking software)

• Able to identify and implement basic process improvements to streamline warehouse operations

• Capable of tracking and managing data entry related to order fulfillment, inventory, and quality control

• Skilled in preparing reports and maintaining accurate records for testing and inventory auditing

• Familiar with shipping and labeling systems (UPS, FedEx, USPS online tools)

• Basic troubleshooting skills for product quality issues or order discrepancies

• Effective communicator with both internal teams and external customers to ensure accurate and timely deliveries

Warehouse Associate III – Advanced Level
Responsibilities:

• Must meet all level 1 requirements

• Must meet all level 2 requirements

• Comfortable giving direction and or leading Peers.

• Shows interest in learning additional skills.

• Shows good decision-making skills without supervision.

• Great people skills

Warehouse Associate – Lead Position
Responsibilities:

• Must meet all level 1 requirements

• Must meet all level 2 requirements

• Must meet all level 3 requirements

• Exhibits strong potential for advancement into a leadership role within the company. Possesses at least 4 of the below skills and has the ability to be trained/coached in further leadership skills. Skill set includes:

• Clear and Direct Communication: They consistently communicate instructions and information effectively, ensuring team clarity.

• Active Listening: They demonstrate openness to feedback and make efforts to incorporate suggestions, fostering continuous improvement.

• Problem-Solving and Decision-Making: They think quickly and critically to resolve unexpected issues and make sound decisions under pressure.

• Technical Expertise: They possess a solid understanding of the manufacturing processes within their department, enabling them to provide informed guidance.

• Team Trust and Influence: They have built trust among their peers, which is essential for motivating and leading teams. 

• Proactive Time Management: They manage their tasks efficiently and take initiative by seeking additional work when their responsibilities are complete.