Warehouse General Group Lead - 2nd Shift

Support supervisors in coordinating daily operations and maintaining an efficient workflow while meeting safety, quality, productivity, and service expectations.

Serve as a working lead by directing work, assigning or reassigning tasks as authorized, and providing day-to-day operational support to associates.

Train, coach, and develop associates on standardized work, safety procedures, quality requirements, problem-solving techniques, and departmental processes.

Create and maintain training materials, conduct on-the-job training, and support onboarding and cross-training initiatives.

Serve as the first point of contact for associate questions and operational issues, escalating concerns through the appropriate channels as needed.

Ensure the orderly flow of materials and work processes by coordinating activities within the department and with other functional areas.

Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and operational efficiency.

Investigate operational issues, identify root causes, implement countermeasures, and recommend process improvements.

Lead 5S and workplace organization initiatives, including maintaining visual management tools and housekeeping standards.

Perform and support internal audits, preventive maintenance activities, and quality-related initiatives as assigned.

Maintain proficiency in all positions within the assigned area to provide training, operational coverage, and support as needed.

Report unusual equipment, mechanical, quality, safety, or operating conditions to the appropriate personnel.

Maintain regular attendance and perform other duties as assigned.

This position does not have authority to issue or direct disciplinary action.