Warehouse Operations Manager (3PL)
Winnipeg, MB, Canada3d ago
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Key details
- Location
- Winnipeg, MB, Canada
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–10 yrs
- Function
- Logistics & Transportation
- Focus area
- other
- Posted
- 3d ago
Skills
budget managementcost controlcustomer serviceexcellogisticsmaterial handlingmicrosoft officemicrosoft wordoutlookp&l managementpowerpointwarehouse operationswms
About the role
Career Opportunity
Warehouse Operations Manager
Position Summary
Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This role is accountable for ensuring operational performance, employee management and welfare, and budget targets are achieved within a unionized enironment.
The Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast-paced and demanding environment.
This is an opportunity to be a part of a successful and growing operation. The role requires a hands-on, self-directed leader who can operate independently while collaborating within a larger team.
The facility is 190,000 sq ft with customers in a variety of industries with close to ~40 full-time employees.
Location: Winnipeg, Manitoba
Schedule: Schedule can vary. Mon - Fri, 40+ hours
What you will do
Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation
Support the ongoing development of the operation, including establishing processes, workflows, and best practices
Participate in the hiring, onboarding, and structuring of the warehouse team, including selection of supervisory staff
Manage labour planning, scheduling, and performance to meet operational and financial targets
Monitor KPIs and drive continuous improvement to achieve productivity, service, and cost objectives
Collaborate with transportation and terminal teams to ensure alignment and smooth execution for customers
Oversee daily warehouse activities
Ensure compliance with company policies, safety standards, and regulatory requirements
Support inventory oversight and accuracy within a primarily manual operation, transitioning to system-supported processes over time
Ensure accuracy of WMS and KPI inputs
Manage budget responsibilities including labor, supplies, and operational expenses to meet P&L targets
Foster a positive team environment with strong communication and engagement
What You’ll Bring
5–10 years of experience in warehouse, distribution, or logistics operations; 3PL experience
Previous experience in a supervisory or leadership role, with a track record of developing teams
Strong customer-facing experience, with the ability to manage high-expectation clients
Experience working in fast-paced, evolving, or startup environments is highly preferred
Demonstrated ability to work independently, take initiative, and operate as a self-starter with minimal on-site leadership support
Strong problem-solving skills with the ability to make decisions and adapt quickly in a dynamic environment
Familiarity with warehouse operations including shipping, receiving, and material handling
Experience with WMS systems
Financial acumen, with exposure to budgeting, cost control, or P&L management
Knowledge of health & safety regulations and best practices
Proficiency with MS Office (Excel, Outlook, Word, PowerPoint)
Key Competencies:
Strong communication skills (verbal and written), with the ability to interact effectively at all levels
Customer-centric mindset with a focus on service excellence
Leadership, coaching, and team-building ability
Highly organized with strong time management and multitasking skills
Resilient and adaptable, able to manage competing priorities and a high-demand customer environment
Collaborative approach with the ability to work cross-functionally
Why people love working for Canada Cartage
Cohesive team and a positive, hard-working atmosphere.
Meaningful opportunities for career growth.
Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.
We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
Why you’ll love Canada Cartage
An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.
Warehouse Operations Manager
Position Summary
Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This role is accountable for ensuring operational performance, employee management and welfare, and budget targets are achieved within a unionized enironment.
The Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast-paced and demanding environment.
This is an opportunity to be a part of a successful and growing operation. The role requires a hands-on, self-directed leader who can operate independently while collaborating within a larger team.
The facility is 190,000 sq ft with customers in a variety of industries with close to ~40 full-time employees.
Location: Winnipeg, Manitoba
Schedule: Schedule can vary. Mon - Fri, 40+ hours
What you will do
Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation
Support the ongoing development of the operation, including establishing processes, workflows, and best practices
Participate in the hiring, onboarding, and structuring of the warehouse team, including selection of supervisory staff
Manage labour planning, scheduling, and performance to meet operational and financial targets
Monitor KPIs and drive continuous improvement to achieve productivity, service, and cost objectives
Collaborate with transportation and terminal teams to ensure alignment and smooth execution for customers
Oversee daily warehouse activities
Ensure compliance with company policies, safety standards, and regulatory requirements
Support inventory oversight and accuracy within a primarily manual operation, transitioning to system-supported processes over time
Ensure accuracy of WMS and KPI inputs
Manage budget responsibilities including labor, supplies, and operational expenses to meet P&L targets
Foster a positive team environment with strong communication and engagement
What You’ll Bring
5–10 years of experience in warehouse, distribution, or logistics operations; 3PL experience
Previous experience in a supervisory or leadership role, with a track record of developing teams
Strong customer-facing experience, with the ability to manage high-expectation clients
Experience working in fast-paced, evolving, or startup environments is highly preferred
Demonstrated ability to work independently, take initiative, and operate as a self-starter with minimal on-site leadership support
Strong problem-solving skills with the ability to make decisions and adapt quickly in a dynamic environment
Familiarity with warehouse operations including shipping, receiving, and material handling
Experience with WMS systems
Financial acumen, with exposure to budgeting, cost control, or P&L management
Knowledge of health & safety regulations and best practices
Proficiency with MS Office (Excel, Outlook, Word, PowerPoint)
Key Competencies:
Strong communication skills (verbal and written), with the ability to interact effectively at all levels
Customer-centric mindset with a focus on service excellence
Leadership, coaching, and team-building ability
Highly organized with strong time management and multitasking skills
Resilient and adaptable, able to manage competing priorities and a high-demand customer environment
Collaborative approach with the ability to work cross-functionally
Why people love working for Canada Cartage
Cohesive team and a positive, hard-working atmosphere.
Meaningful opportunities for career growth.
Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.
We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
Why you’ll love Canada Cartage
An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.