Warranty Claims Associate

Mule-Hide Products is a part of ABC Supply, the nation’s largest wholesale distributor of exterior and interior building products. MuleHide provides professional roofing contractors with all of the products they need to install, complete or repair commercial roofing projects. Since 1906, our customers have trusted us to fulfill their low-slope roofing needs.

MuleHide/ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the top 100 best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential.

Reports to Warranty Claim Manager. Assists in the administration of warranty and product claims across a diverse number of Commercial Low-Slope and Roof Coatings systems and Maintenance and Repair product offerings.  Investigates, reviews and analyzes claim data and devises resolution plan; negotiates and coordinates repairs and follow up with repair contractors and building owners.  

Responsible for various independent activities as assigned by Claim Manager within the claims department. Works as part of the Claim Department team to develop, recommend and administer claim management and general liability policies and procedures in order to maintain maximum protection of the organizations assets at the most economical rates.

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

MuleHide / ​ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.