Account Manager, Crop Insurance

Description

Job Type

Full Time

Are you looking for?

• Flexibility that fits your life, including work-from-home options
• Paid time off driven by results and well-being, not a fixed number of days
• A fun, collaborative environment
• Support for continued learning and career growth
• A culture based on trust, accountability, and bringing your whole self to work

The Account Manager, Crop Insurance is responsible for providing exceptional service and technical crop insurance support to producers, clients, Approved Insurance Providers (AIPs), and internal team members. You will and maintain expertise in MPCI, Crop-Hail, Livestock Risk Protection (LRP), Nursery, and other crop insurance products while serving as a primary resource for policy servicing, compliance, workflow management, customer retention, and agency growth initiatives.

What's the work like?

You will...

• Effectively manage customer service responsibilities while meeting established service standards and deadlines.
• Assist agents in developing and implementing service plans for key accounts and maintaining long-term client relationships.
• Provide technical crop insurance support and guidance to producers, agents, clients, and internal team members.
• Complete all policy servicing activities including quotes, proposals, applications, policy changes, renewals, acreage reporting, production reporting, claims coordination, written agreements, document management, and policy maintenance.
• Review policies and crop contracts to ensure accuracy, compliance, and adherence to RMA and AIP requirements.
• Identify coverage gaps and assist agents in reducing Errors & Omissions exposure.
• Maintain electronic policy files and utilize agency management systems and carrier technology platforms to support workflow efficiency and documentation standards.
• Communicate effectively with clients, agents, adjusters, and AIP representatives regarding policy servicing matters.
• Perform quality control reviews and support agency compliance and quality assurance initiatives.
• Maintain working knowledge of federal crop insurance programs, private products, agency procedures, and carrier requirements.
• Support onboarding and servicing of new clients, acquired books of business, and integration projects as assigned.
• Prioritize workload to meet seasonal deadlines and service commitments.
• Maintain confidentiality of sensitive client and business information.
• Participate in training and continuing education to maintain compliance and expand technical crop insurance expertise.
• Maintain regular and consistent attendance.
• Perform other duties and special projects as assigned.

Okay, so what’s in it for me?

While we expect a lot from our employees at FNIC, we believe in giving just as much in return. Here’s what you can expect when you join our team:

• Competitive Pay: We offer market-competitive compensation packages that reflect your experience, expertise, and the value you bring to our clients and teams.
• Benefits You Can Rely On: Health, dental, and vision insurance, HSA with employer contributions, 401(k) match, employer-paid disability coverage, and life insurance.
• Freestyle PTO & Work-Life Balance: Our trust-based and freestyle time-off approach removes PTO banks and offers flexible telecommuting options.
• Dress for Your Day: Whether you’re client-facing or behind the scenes, we encourage you to dress in a way that helps you feel comfortable and confident.
• Invested in Your Development: We support continuous learning through tuition reimbursement, training opportunities, and career growth paths across FNIC.
• A Workplace That Cares: Access mental health support through our EAP, virtual fitness classes, in-office gym access (Omaha), and a culture that prioritizes connection, fun, and collaboration.

Requirements

What do I need to know?

You have to have...

• High school diploma or equivalent.
• Valid Driver License.
• Resident Property & Casualty and Crop Insurance License or ability to obtain as required. (Crop Insurance Line of Business in states where applicable)
• 3-5 years of crop insurance experience preferred; advanced crop insurance knowledge and technical servicing experience strongly preferred.
• Knowledge of MPCI, Crop-Hail, LRP, Nursery, and other private crop insurance products preferred.
• Strong verbal and written communication skills.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a seasonal environment.
• Proficiency with Microsoft Office, agency management systems, and carrier technology platforms.
• Understanding of crop insurance compliance, documentation standards, and quality control processes.
• Ability to work independently and collaboratively within a team environment.
• Ability to establish and maintain effective working relationships with clients, carriers, and fellow employees.
• Ability to travel as needed.