Building Maintenance Technician - SMR

POSITION SUMMARY: This position supports the work of the YMCA of the Rockies, Snow Mountain Ranch which operates a mission-based family and group conference and retreat center serving more than 100,000 guests annually. Buildings Maintenance Tech position is for the maintenance and repair of all aspects of the Snow Mountain Ranch facilities. The majority of the work will be repair or maintenance type as requested by guests and staff.

OUR MISSION AND CULTURE: We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds a healthy spirit, mind, and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our
members, guests, and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

Qualifications

ESSENTIAL FUNCTIONS:

• Perform repairs, installations, and upkeep across all facilities, including carpentry, plumbing, heating, electrical, and general construction tasks.
• Safely operate hand and power tools common to the construction and maintenance industry.
• Complete assigned tasks efficiently, safely, and professionally, ensuring accommodations or facilities are operational upon completion.
• Accurately enter and track work orders in the computerized maintenance system.
• Maintain, troubleshoot, and repair plumbing, heating, and electrical equipment.
• Repair and maintain locks, windows, furniture, fixtures, and appliances.
• Perform minor construction, drywall installation and repair, painting (interior and exterior), and general carpentry tasks.
• Respond promptly to maintenance requests from staff and guests, providing courteous and effective service.
• Plan, organize, and prioritize projects for maximum efficiency and resource use.
• Communicate regularly with the Buildings Foreman regarding work assignments, challenges, and project progress.
• Assist in scheduling and overseeing seasonal or volunteer maintenance staff to ensure adequate coverage.
• Monitor inventory, requisition materials, and ensure proper use of tools and supplies.
• Follow all YMCA safety policies and procedures; use appropriate personal protective equipment (PPE).
• Work safely in various environments, including on ladders, scaffolding, roofs, crawl spaces, and attics.
• Ensure that all work areas are maintained in a clean, organized, and hazard-free condition.
• Evaluate potential risks and request assistance or escalation when necessary.
• Adhere to all Occupational Health and Safety regulations and internal safety standards.
• Provide friendly, professional, and responsive customer service to guests and staff.
• Communicate effectively, both verbally and in writing, to ensure clear understanding of maintenance requests and progress updates.
• Support the Buildings & Grounds Department in maintaining high-quality services and facilities for guests.
• Demonstrate patience, professionalism, and teamwork when collaborating with staff across departments.
• Work both indoors and outdoors, including in extreme weather conditions.
• Stand for extended periods, bend, stoop, kneel, and work with arms extended overhead.
• Lift and carry materials and equipment up to 50 pounds.
• Work evenings, weekends, and holidays as needed.
• If living on-site, serve on-call at least one night per week.
• Valid U.S. state-issued driver’s license and an acceptable driving record.

REQUIREMENTS/QUALIFICATIONS:

• High school diploma or equivalent required. Proven experience in facility maintenance in commercial and residential environments.
• Demonstrated experience in:
• Drywall installation and repair
• Interior and exterior painting
• General carpentry
• Basic plumbing, heating, and electrical systems
• Residential-type HVAC systems (forced air, boilers, etc.)
• Excellent time management and organizational skills; ability to prioritize tasks and manage multiple projects simultaneously.
• Strong problem-solving abilities and initiative to seek help when needed.
• Effective verbal and written communication skills in English.
• Proficient in the use of computers, including Microsoft Office applications (Word, Outlook) and digital work order systems.
• Ability to train and direct seasonal or volunteer maintenance staff.
• Demonstrated customer service orientation, with a positive, helpful, and professional demeanor

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Attend required abuse of risk management training and report suspicious or inappropriate behaviors and policy violations.
• Commitment to diversity, equity, inclusion, and antiracism is required.
• Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment includes both indoor and outdoor settings across the Snow Mountain Ranch property. The Maintenance Technician must be able to:

• Move about the property to access facilities, equipment, and grounds.
• Stand, walk, climb, stoop, kneel, and bend for extended periods.
• Lift, carry, and move objects weighing up to 50 pounds.
• Work in varied weather conditions, including snow, rain, heat, and cold.
• Operate hand and power tools safely in confined spaces or elevated areas.
• Maintain visual and auditory awareness for safety when using machinery or working around active areas.
• The noise level in the work environment is generally moderate, though it may be elevated during the use of power tools or construction activities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.