Community Standards Peace Officer

As a Community Standards Peace Officer (CSPO), you will play a key role in enhancing public safety and livability across Edmonton. Operating with significant independence and professional judgment, you will focus on problem-solving initiatives through the balanced education and enforcement of municipal, provincial, and federal legislation. You will conduct proactive patrols and manage diverse investigations ranging from traffic safety and dangerous goods to zoning and community standards compliance. This high-visibility role involves extensive daily engagement with community partners, social service agencies, and members of the public, requiring strong de-escalation skills and empathy. Working primarily outdoors, you will act as a key ambassador for the City while supporting community safety initiatives in a dynamic environment.

What will you do?

• Conduct proactive, high-visibility patrols across public and private property to enhance safety and address community concerns
• Manage end-to-end investigations into traffic safety, commercial vehicle compliance, infill construction, zoning, municipal bylaws, and other appointed legislation
• Issue warnings, municipal tags, provincial violation tickets, compliance orders, and other legal documents when appropriate
• Collect evidence, take witness statements, prepare comprehensive court briefs, and represent the City of Edmonton in court proceedings
• Engage with community partners, social service providers (such as 24/7 Crisis Diversion and Street Outreach), and local organizations to support vulnerable populations and resolve root causes of local concerns
• Engage with safety partners, the Edmonton Police Service, Edmonton Fire Rescue Services, and others as required within the mandate of a CSPO
• Deliver community presentations, attend public engagement events, and provide educational outreach to schools and local groups
• Maintain records, evidence, and operational data within databases such as POSSE and MOVES
• Perform daily pre-trip vehicle inspections, maintain issued protective equipment, and adhere to strict safety protocols

Community Standards Enforcement Officers

• Completion of a recognized diploma in police studies, security, criminology, or a related field, combined with a minimum of three (3) years of strong customer service experience and at least one (1) year of diverse law enforcement experience, OR
• Completion of Grade 12 with a minimum of five (5) years of enforcement experience in a recognized law enforcement environment, OR
• Must have been a serving Police Officer in Canada, or employed as a Peace Officer level I within Alberta for at least two (2) years

Assets:

• Completion of Strategic Communications, Pressure Point Control Tactics (PPCT), or PSES Control Tactics training
• Demonstrated experience working collaboratively with social service agencies, community partners, and people with lived experience or special expertise

Skills required for success:

• Strong conflict management, de-escalation, and consensus-building skills with the ability to maintain composure during high-stress interactions
• Excellent verbal and written communication skills for preparing legal documentation, reports, and clear court briefs
• Sound judgment and problem-solving skills to exercise officer discretion fairly, consistently, and without bias
• Ability to understand, interpret, and apply complex municipal bylaws, provincial acts, and legal procedures. Including the escalations mechanisms provided within legislation including MGA orders, or other legal direction
• Compassion and tact when supporting individuals facing complex socio-economic challenges, mental illness, or vulnerability
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation, and inclusion

Conditions of Employment:

• Successful candidates are able to be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Compliance with the City of Edmonton’s safety standards for Personal Protective Equipment (PPE), such as wearing steel-toe boots, gloves, goggles, sunscreen and coveralls
• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
• Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent) or higher. Obtaining and maintaining a City Driver's permit is a requirement of this position
• Possession of current Intermediate (Standard) First Aid, CPR-C and AED certifications
• Candidates are required to complete a pre-employment Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton and administered by the City of Edmonton
• Obtain and retain the Provincial Community Peace Officer I Designation and associated certifications
• Obtain and retain bylaw enforcement officer status
• Successful completion of Field Training, and other role specific training, within the probation timeline
• Applicants may be tested

Work Environment:

• Due to the nature of this work, this position is not eligible for a hybrid work arrangement
• Shift work requirements - Shifts between 0600 and 2230, 7 days per week
• Availability to attend events during the evenings and weekends as scheduled
• This role works in both indoor and outdoor settings
• This role works primarily in an outdoor setting
• Exposure to environmental conditions, including extreme temperatures, inclement weather, dust, noise, light variation, vibrations, chemicals, and exposure to mechanical and electrical hazards may occur
• This role requires working in restricted spaces and/or at heights
• This role requires maintaining awkward or constrained physical positions for prolonged periods
• This role requires completion of repetitive and strenuous tasks such as [standing, walking, kneeling, bending, stooping, crouching, lifting items, pushing, pulling, reaching, using feet/hand controls] requiring physical stamina and resilience
• This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 permanent full-time position

This posting is open to internal and external candidates

Hours of Work: 40 hours per week

Salary Range: $40.445 - $46.180 (Hourly); $84,449.160 - $96,423.840 (Annually)

Recruitment Consultant: PC/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

• Completion of a recognized diploma in police studies, security, criminology, or a related field, combined with a minimum of three (3) years of strong customer service experience and at least one (1) year of diverse law enforcement experience, OR
• Completion of Grade 12 with a minimum of five (5) years of enforcement experience in a recognized law enforcement environment, OR
• Must have been a serving Police Officer in Canada, or employed as a Peace Officer level I within Alberta for at least two (2) years

Assets:

• Completion of Strategic Communications, Pressure Point Control Tactics (PPCT), or PSES Control Tactics training
• Demonstrated experience working collaboratively with social service agencies, community partners, and people with lived experience or special expertise

Skills required for success:

• Strong conflict management, de-escalation, and consensus-building skills with the ability to maintain composure during high-stress interactions
• Excellent verbal and written communication skills for preparing legal documentation, reports, and clear court briefs
• Sound judgment and problem-solving skills to exercise officer discretion fairly, consistently, and without bias
• Ability to understand, interpret, and apply complex municipal bylaws, provincial acts, and legal procedures. Including the escalations mechanisms provided within legislation including MGA orders, or other legal direction
• Compassion and tact when supporting individuals facing complex socio-economic challenges, mental illness, or vulnerability
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation, and inclusion

Conditions of Employment:

• Successful candidates are able to be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Compliance with the City of Edmonton’s safety standards for Personal Protective Equipment (PPE), such as wearing steel-toe boots, gloves, goggles, sunscreen and coveralls
• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
• Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent) or higher. Obtaining and maintaining a City Driver's permit is a requirement of this position
• Possession of current Intermediate (Standard) First Aid, CPR-C and AED certifications
• Candidates are required to complete a pre-employment Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton and administered by the City of Edmonton
• Obtain and retain the Provincial Community Peace Officer I Designation and associated certifications
• Obtain and retain bylaw enforcement officer status
• Successful completion of Field Training, and other role specific training, within the probation timeline
• Applicants may be tested

Work Environment:

• Due to the nature of this work, this position is not eligible for a hybrid work arrangement
• Shift work requirements - Shifts between 0600 and 2230, 7 days per week
• Availability to attend events during the evenings and weekends as scheduled
• This role works in both indoor and outdoor settings
• This role works primarily in an outdoor setting
• Exposure to environmental conditions, including extreme temperatures, inclement weather, dust, noise, light variation, vibrations, chemicals, and exposure to mechanical and electrical hazards may occur
• This role requires working in restricted spaces and/or at heights
• This role requires maintaining awkward or constrained physical positions for prolonged periods
• This role requires completion of repetitive and strenuous tasks such as [standing, walking, kneeling, bending, stooping, crouching, lifting items, pushing, pulling, reaching, using feet/hand controls] requiring physical stamina and resilience
• This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states