Community Support Volunteer

Community Support Volunteer

High Wycombe

Hours: Minimum 4

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the Role

As a Community Support Volunteer with Aquarius, you will play an important role in supporting people accessing our services and the wider community. You will help collect and distribute food donations and essential supplies, ensuring they reach the people and locations that need them.

Working alongside our team, you will help organise donated items, maintain clean and secure storage areas, and support community events and food projects that promote wellbeing, inclusion and practical support.

This is a rewarding opportunity to make a positive difference in your local community, develop new skills and gain experience in a health and social care setting. You will receive a full induction, relevant training, regular supervision and ongoing support from the team.

Key Duties

• Collect food donations from agreed local stores on a weekly basis.
• Transport donations safely and ensure items are delivered to the correct locations.
• Sort, organise and store donated food and supplies.
• Keep storage areas clean, tidy and secure, rotating stock where required.
• Complete lock-up duties and ensure buildings and storage areas are secured at the end of activities.
• Support community events, food projects and other activities that benefit people accessing our services.
• Work alongside staff and other volunteers to help deliver practical support to the community.

About You

We are looking for a reliable, friendly and understanding individual who is passionate about helping others and making a positive contribution to their community.

You will be able to communicate with people in a non-judgemental and respectful way, recognise the importance of confidentiality and appropriate boundaries, and demonstrate a commitment to valuing diversity and inclusion.

You should be willing to learn, work as part of a team and use your own initiative when appropriate. You will also feel comfortable asking for help or guidance whenever you are unsure about a task or situation.

You do not need to have lived experience to volunteer in this role, although experience of substance misuse, gambling-related challenges or supporting a family member affected by these issues would be welcomed.

We ask for a minimum commitment of four hours, with consistency being important to help us provide reliable support to the community.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: