CV & CE CV Service WorkShop.Section Head
Giza, Egypt15h ago
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Key details
- Location
- Giza, Egypt
- Work style
- Onsite
- Level
- Senior
- Experience
- 6–8 yrs
- Function
- other
- Focus area
- other
- Posted
- 15h ago
Skills
calibrationcustomer servicepreventive maintenance
About the role
- Accountable for the overall productivity of the technical staff (supervisors, engineers, and technicians
- Monitor, control, and improves service performance
- Control the consumption of spare parts and consumables in the workshop
- Accountable for the workshop equipment and tools, and ensure proper preventive maintenance procedures are in place
- Accountable for implementing health and safety procedures and guidelines in the workshop
- Provide the Service Center Manager with data and support as needed for workshop operations improvement (efficiency, resourcing, etc.)
- Tracks key KPIs for the workshop operations, and devises plans and initiatives for improvement.
- Meet manufacturers performance and operational guidelines.
- Ensure efficiency and quality customer service
- Analysis statistically customer complains
- Provide reports for common problems to solve the root cause.
- Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded.
- Organize the recruitment and training of staff, as well as monitoring staff performance and progress.
- Provides support for the professional development direct reports
- Provides input on the design of training and development programs for service engineers and technicians in the workshop
- Bachelor Degree of engineering.
- 6-8 years of experience is needed in same field (Automotive experience is a must)
- Very good Command of English (Verbal and Written)
- Oversaw manufacturing activities and provided technical assistance as needed.
- Maintained equipment and prepared monthly reports on equipment conditions with calibration status.
- Extensive experience on Volvo diesel and powertrain repairs.
- Examined vehicles to determine the extent of damage or manufacturer
- Bachelor Degree of engineering.
- 6-8 years of experience is needed in same field (Automotive experience is a must)
- Very good Command of English (Verbal and Written)
- Oversaw manufacturing activities and provided technical assistance as needed.
- Maintained equipment and prepared monthly reports on equipment conditions with calibration status.
- Extensive experience on Volvo diesel and powertrain repairs.
- Examined vehicles to determine the extent of damage or manufacturer