Dealership Receptionist - Hyundai Apex

Be the first welcome! Make every interaction count! Help create a great dealership experience!

Johnson Hyundai of Apex is looking for a friendly, dependable, and professional Full-Time Front Desk Receptionist to join our team.

Our Receptionist is often the first person a guest speaks with or meets when contacting or visiting the dealership. Whether welcoming customers, answering incoming calls, directing visitors, or assisting with administrative responsibilities, this position plays an important role in creating a positive first impression and keeping our dealership running smoothly.

We're looking for someone who enjoys working with people, communicates well, stays organized, and understands the importance of being a reliable part of a team.

What You'll Do

As our Front Desk Receptionist, you'll serve as a central point of communication for customers, visitors, and dealership personnel.

Responsibilities include:

• Greet customers and visitors promptly, professionally, and courteously.

• Determine the purpose of each guest's visit and direct them to the appropriate department or team member.

• Notify dealership personnel when guests arrive or are waiting.

• Route calls accurately and efficiently to the appropriate individuals or departments.

• Take clear, detailed messages and ensure they are delivered promptly.

• Maintain a friendly, professional, and helpful demeanor during every customer interaction.

• Provide basic information about dealership departments, services, personnel, and operating hours.

• Maintain a clean, organized, and welcoming reception area.

• Assist with general administrative duties, including filing, scanning, copying, data entry, and document preparation.

• Help distribute mail, maintain records, and monitor office supplies.

• Communicate effectively with Sales, Service, Parts, and other dealership departments.

• Assist with special projects and other administrative responsibilities as assigned.

• Maintain confidentiality of customer, employee, and Company information.

• Follow dealership policies, procedures, and professional appearance standards.

Previous receptionist, administrative, hospitality, or customer-service experience is preferred. Automotive dealership experience is a plus, but not required.

Schedule and Availability

This is a Full-Time position with the following regular schedule:

Scheduling flexibility is required. Our Receptionists share responsibility for maintaining front desk coverage when a teammate is absent, on vacation, or otherwise unavailable. Candidates must be willing and able to adjust their schedules or provide additional coverage as needed, including occasional weekend shifts.

For reference, our dealership's operating hours are:

• Monday - Friday: 7:00 AM – 8:00 PM

• Saturday: 8:00 AM – 7:00 PM

• Sunday: 12:00 PM – 5:00 PM

What Success Looks Like

We're looking for someone who is personable, organized, dependable, and comfortable managing multiple responsibilities in a busy environment.

Successful Receptionists understand that the front desk is an important part of the dealership's customer experience.

That means consistently:

• Greeting guests promptly and making them feel welcome.

• Answering calls professionally and routing them accurately.

• Maintaining an organized and professional reception area.

• Communicating effectively with dealership personnel.

• Managing multiple responsibilities without losing attention to detail.

• Demonstrating dependable attendance and punctuality.

• Supporting teammates when additional coverage is needed.

• Representing Johnson Hyundai of Apex positively in every interaction.

Why Johnson Hyundai of Apex?

Hyundai continues to grow through innovative technology, modern design, and a commitment to making the ownership experience better.

At Johnson Hyundai of Apex, our Receptionist plays an important role in delivering that experience by helping customers feel welcome, informed, and connected to the right people.

You'll work with a variety of dealership departments, build valuable customer-service and administrative skills, and become an important part of the team's daily operations.

As part of Johnson Automotive, you'll join an established automotive organization that values professionalism, teamwork, dependable people, customer relationships, and continued development.

If you're friendly, organized, reliable, and enjoy helping people, we'd like to meet you.

Full-Time Benefits

• Paid Holidays

• Paid Time Off

• 401(k) with Company Match

• Employee Referral Program

• Employee Discounts

Benefits following 60 days of employment include:

• Medical, Dental, and Vision Insurance

• Employer-Paid and Voluntary Life Insurance

• Short-Term and Long-Term Disability

• Accident, Critical Illness, and Hospital Insurance

• Healthcare and Dependent Care Savings Accounts

• Employee Assistance Program

• Pet Insurance, Will Preparation Services, and Travel Assistance

Ready to be the welcoming face and voice of Johnson Hyundai of Apex? Apply today and join our team.

Johnson Hyundai of Apex and Johnson Automotive participate in E-Verify and are Equal Opportunity Employers. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Safety Matters: All employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and Motor Vehicle Report.

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