Ferman Chevrolet Brandon- Experienced Service Technician

Description

Position Summary

The Experienced Service Technician is responsible for diagnosing, repairing, and maintaining guest and dealership vehicles in accordance with manufacturer specifications and dealership quality standards. This position requires strong mechanical and diagnostic skills, the ability to complete repairs independently and efficiently, and a commitment to providing quality workmanship that supports guest satisfaction and Service Department operations.

Essential Duties and Responsibilities

• Diagnose mechanical, electrical, and drivability concerns using diagnostic equipment, technical resources, and established repair procedures.
• Perform maintenance, diagnosis, and repair of vehicle systems including engine, transmission, electrical, braking, steering, suspension, HVAC, and other mechanical systems.
• Complete repairs accurately and efficiently in accordance with manufacturer and dealership standards.
• Perform comprehensive vehicle inspections and identify necessary maintenance, safety concerns, and recommended repairs.
• Verify guest concerns and confirm repairs have corrected the reported condition.
• Accurately document diagnostic findings, repairs performed, parts used, and other required information on repair orders.
• Communicate repair findings, additional service needs, and technical concerns to Service Advisors or the Shop Foreman.
• Follow manufacturer repair procedures, technical service information, warranty requirements, and dealership policies.
• Use diagnostic equipment, specialty tools, hand tools, and shop equipment safely and properly.
• Perform test drives as necessary to diagnose concerns and verify completed repairs.
• Maintain assigned tools, equipment, and work areas in a clean and organized condition.
• Maintain productivity while ensuring repairs meet dealership quality standards.
• Stay current with changing vehicle technology through manufacturer, dealership, and technical training.
• Assist less-experienced technicians with technical questions or repairs when appropriate.
• Follow all dealership safety procedures and applicable OSHA requirements.
• Safely operate guest and dealership vehicles.
• Perform additional duties as assigned.

Requirements

Qualifications

• Strong automotive diagnostic and mechanical repair skills.
• Thorough knowledge of automotive systems and repair procedures.
• Ability to diagnose mechanical, electrical, and drivability concerns.
• Proficiency with diagnostic equipment, scan tools, hand tools, power tools, and specialty automotive equipment.
• Strong troubleshooting and problem-solving abilities.
• Ability to interpret wiring diagrams, technical service information, and manufacturer repair procedures.
• Strong attention to detail and commitment to quality workmanship.
• Ability to manage multiple repair assignments and work effectively in a fast-paced environment.
• Ability to work independently while contributing to a team environment.
• Effective communication and organizational skills.
• Valid driver's license with an acceptable driving record required.
• ASE and manufacturer certifications preferred.

Education and Experience

• High school diploma or equivalent required.
• Automotive technical or vocational training preferred.
• Prior professional automotive repair experience required.
• Dealership and manufacturer-specific experience preferred.
• ASE or manufacturer training and certifications are a plus.

Physical Requirements

• Ability to stand, walk, bend, kneel, crouch, reach, and work in physically demanding positions for extended periods.
• Ability to lift up to 50 pounds regularly.
• Frequent use of hand tools, power tools, diagnostic equipment, and automotive shop equipment.
• Manual dexterity necessary to perform detailed mechanical and electrical repairs.
• Ability to safely operate vehicle lifts and other service equipment.
• Ability to work around moving vehicles and equipment.

Work Environment

Work is performed primarily in an automotive service shop with exposure to vehicle noise, exhaust fumes, oils, chemicals, moving vehicles, and shop equipment. The position requires working in a fast-paced environment and may involve exposure to varying temperatures.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required for this position. Management reserves the right to modify, add, or remove duties and assign other responsibilities as necessary.