Financial Service Advisor - Subaru

Introduction
Jim Pattison Subaru on Regent is seeking an energetic, driven, tech-savvy, and personable individual to join our sales team as a Financial Services Advisor. If you’re committed to delivering excellent customer satisfaction and building strong relationships, we want to hear from you!
Whether you bring automotive sales experience or are looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We’re happy to train motivated individuals who bring a strong work ethic, energy, and a passion for customer service.
Schedule: This is a full-time, permanent position of 40 hours per week. Regular hours are Monday, 12:00 p.m. to 9:00 p.m.; Tuesday, Wednesday, Friday, and Saturday, 9:00 a.m. to 6:00 p.m.; Thursdays off.
About Us
A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.
Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm
A Day in the Life
As a Financial Services Advisor, you will guide customers through the final stages of the vehicle purchase process, ensuring a seamless, transparent, and premium experience aligned with the Subaru brand.

Welcome and assist customers in a professional, supportive manner during the finance and delivery process, both in-store and through follow-ups as needed
Review vehicle purchase agreements and clearly explain financing, leasing, and payment options
Present and structure finance and lease contracts in accordance with lender and dealership guidelines
Offer and explain additional protection products such as extended warranties, insurance products, and vehicle protection packages
Work closely with the sales team, management, and lending institutions to secure approvals and finalize deals efficiently
Ensure all documentation is completed accurately, compliantly, and submitted on time
Maintain up-to-date records and deal documentation within dealership systems and CRM tools
Coordinate with sales and delivery teams to ensure a smooth, organized vehicle delivery experience
Build strong relationships with financial institutions and stay current on lending programs and rate changes
Maintain strong product knowledge related to financing, insurance products, and regulatory requirements
Contribute to a professional, team-oriented environment focused on customer satisfaction and compliance

Success in this role comes from attention to detail, strong communication, compliance awareness, and the ability to build trust while guiding customers through financial decisions.
What We’re Looking For

High school diploma or equivalent required
Ability to obtain a VSA licence
3 to 4 years of previous sales experience, preferably at a dealership
Strong understanding of financial concepts, or a willingness to learn finance and insurance products
Excellent communication and interpersonal skills with a customer-focused mindset
High level of accuracy and attention to detail, especially with legal and financial documentation
Strong organizational and multitasking abilities in a fast-paced environment
Professional, ethical, and compliance-focused approach to customer interactions
Ability to build rapport and trust while clearly explaining complex information
Comfortable working with digital systems, CRM tools, and dealership software
Available to work flexible hours, including evenings and weekends, based on dealership needs
Previous experience in automotive finance or sales is preferred
Ability to speak Tagalog or Ukrainian is an asset
Strong work ethic, positive attitude, and willingness to learn and grow within a dealership environment

What We Offer

Competitive compensation plan with commission and bonus opportunities
Premium products at highly competitive prices from a high-volume location
Career growth opportunities within a large, well-established automotive group
Manufacturer and in-house training provided
Exclusive access to vendor promotions, offers, and purchase programs
Recognition and rewards program
Comprehensive benefits package
Great colleagues, a positive work environment, and a strong team culture

How to Apply
If this sounds like a great fit, please apply with your resume today!Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/
This role requires successful candidates to submit a satisfactory Driver’s Abstract, Criminal Record, and Credit Check.
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.
We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.