Furniture Account Consultant

Team Summary

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

Role Summary

The Furniture Account Consultant plays a pivotal role in driving strategic growth within the Staples Service and Solutions Organization. Partnering with our KAE’s and Generalist Sellers, to develop furniture programs across all verticals and segments. The FAC serves as the furniture expert, alongside the KAEs, guiding the furniture solution for all sold furniture programs, which include customer standards programs, single project events, or other strategic holistic furniture programs created for each specific client. FACs will lead all facets of the sales process from developing the furniture programs, engaging our internal design support, and negotiating pricing and contracts. This role requires customer

outreach/engagement to drive transactional and programmatic furniture sales. The FAC must be well versed in Staples Furniture value proposition and strategic partner initiatives, and able to deliver solutions that meet customer requirements for budget, function, and timeline—ensuring a seamless and impactful customer experience.

Duties & Responsibilities

• Partner with KAEs and Generalist sellers to grow revenue and margin while maintaining a customer centric focus.

• Serve as primary point of contact for all furniture programs and opportunities for a variety of clients ranging from commercial, healthcare, public sector, and K-12/Higher Ed.