Housekeeper

About Us

Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.

Our mission? Enriching lives through the power of purpose, belonging, and wellness.

We live our values every day:

• Respect for every person
• Passion for what we do
• Professionalism in all we do

Apply today and help us bring wellness, joy, and energy to the heart of our community!

The Housekeeping team at Westminster-Canterbury is responsible for maintaining a clean, safe, and welcoming living environment for residents within a retirement community. This department focuses on the routine cleaning and upkeep of residents’ on-site apartments while respecting privacy, dignity, and individual preferences.

The Housekeeper is responsible for maintaining a clean, safe, and welcoming living environment for Westminster-Canterbury residents. This role focuses on the routine cleaning and upkeep of residents’ on-site apartments while respecting privacy, dignity, and individual preferences. Housekeepers are also responsible for the cleanliness of the campus common areas and performs general housekeeping in all residential areas, indoor and outdoor activity areas, etc.

No prior professional housekeeping experience? That's okay! New Housekeepers receive hands-on training and work alongside an experienced Team Lead to learn our cleaning standards, procedures, equipment, and daily routines. We're looking for dependable, service-minded individuals who are willing to learn and take pride in their work.

What You'll Do In This Role

Perform cleaning functions in assigned areas following established schedules and using prescribed methods:

• Empty and clean waste cans and reline.
• High dust horizontal surfaces.
• Dry and damp mop floors of rooms and offices.
• Damp wipe all furniture
• Clean and polish metal and porcelain fixtures in bathrooms.
• Spot clean walls, windows and polish metal surfaces
• Replenish room supplies
• Make beds and perform check out cleaning as assigned.

Additional Duties Include:

• Assist in cleaning of emergency spills observed or requested.
• Sanitizing areas after bio hazard or body fluids have been removed by nursing staff.
• Maintain assigned equipment for cleanliness and repair when needed.
• Observe and report repairs needed on furniture, building and fixtures.
• All other duties as assigned.

Core Competencies

• Attention to Detail – Maintains high standards of cleanliness and follows established procedures.
• Resident-Focused Service – Interacts respectfully and professionally with residents, including when handling difficult or unexpected situations.
• Time Management & Efficiency – Completes assigned tasks within strict timelines while maintaining quality.
• Reliability & Accountability – Consistently follows through on responsibilities and can be counted on to meet expectations.
• Positive & Professional Demeanor – Maintains a friendly, professional attitude and contributes positively to the resident experience.

Physical Requirements

• Must be able to climb at least 2 flights of stairs and be able to stand and/or walk for extended periods of time.
• Will have to bend, kneel, stoop and reach to perform cleaning tasks.
• Will use cleaning devices including 12oz. wet mops, small wringers and household vacuum cleaners.
• Hands may be in contact with cleaning chemicals.
• Must be able to lift up to 50 pounds.

The Experience You'll Bring

Required

• High school diploma or equivalent.
• Must be 18 years of age or older
• Customer service experience in a resident, customer, hospitality, healthcare, retail, or similar service-focused environment.
• Willingness to learn and consistently apply new procedures and cleaning techniques.
• Willingness to follow detailed cleaning, safety, and infection-control guidelines.
• Strong time management and the ability to stay on schedule while adjusting priorities when needs change.
• Professional and respectful communication with residents, families, and coworkers.
• Basic computer skills.
• Comfortable working around pets and using cleaning products and equipment safely.

Preferred

• Prior housekeeping, janitorial, environmental services, hotel, or similar cleaning experience.
• Experience working with older adults.
• Experience in senior living, healthcare, hospitality, or another customer-focused environment.

Compensation & Benefits

• Compensation: $16.80 per hour
• Full-Time Employee (and eligible Part-Time Employee) Benefits & Perks Include:
  • Medical, Dental, Vision Insurance (Available Day One!)
  • Life & Disability Insurance (Short- and Long-Term)
  • Retirement Plan with Employer Match
  • Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
  • Tuition Assistance + Scholarships for You & Your Family
  • Employee Assistance Program (EAP)
  • Legal/Identity Theft Protection Plans
  • Team Member Discounts
  • Career Growth & Leadership Development Opportunities

At-Will Employment Statement
Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.

Equal Employment Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.