Intake Specialist, Office of Student Protections and Title IX

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

The Office of Student Protections (OSP) and Title IX’s mission is to provide an equitable, inclusive, safe, supportive, and secure learning and working environment, in every school and neighborhood, in the District that is free from discrimination, harassment, sexual harassment, sexual misconduct, and retaliation, ensuring that all students, faculty, staff, vendors, and visitors can thrive.

Job Summary:

Reporting to the Director, Case Coordination & Support, the Intake Specialist will be the first point of contact reviewing allegations reported to the Office of Student Protections and Title IX/Equal Opportunity Compliance Office (OSP/EOCO). The Intake Specialist will receive allegations via phone calls, incident reports, physical mail, emails, in-person, and online reports. The Intake Specialist will determine case classification and investigation type, document the reported allegations in the case management system, and assign them to a Title IX Coordination Specialist, Student Protection Specialists, or another District entity for follow up.

The Intake Specialist will be held accountable for the following responsibilities:

• Triage and process new complaints of sexual misconduct, biased-based harm, or other categories that fall within the scope of the Office of Student Protections, Title IX, and Equal Opportunity Employment Office.

• Document all communications with students, school staff, parents, and other stakeholders.

• Apply knowledge of all sexual misconduct categories, investigation classifications, and definitions as defined by the OSP Procedure Manual.

• Conduct preliminary inquiries to gather additional information prior to case assignment.

• Document all reports in the appropriate recordkeeping system.

• Refer all complaints that are within scope to the appropriate team for follow-up.

• Refer any complaints that are out of scope to the appropriate department or District resource.

• Other duties and workstreams as assigned.

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

The Office of Student Protections (OSP) and Title IX’s mission is to provide an equitable, inclusive, safe, supportive, and secure learning and working environment, in every school and neighborhood, in the District that is free from discrimination, harassment, sexual harassment, sexual misconduct, and retaliation, ensuring that all students, faculty, staff, vendors, and visitors can thrive.

Job Summary:

Reporting to the Director, Case Coordination & Support, the Intake Specialist will be the first point of contact reviewing allegations reported to the Office of Student Protections and Title IX/Equal Opportunity Compliance Office (OSP/EOCO). The Intake Specialist will receive allegations via phone calls, incident reports, physical mail, emails, in-person, and online reports. The Intake Specialist will determine case classification and investigation type, document the reported allegations in the case management system, and assign them to a Title IX Coordination Specialist, Student Protection Specialists, or another District entity for follow up.

The Intake Specialist will be held accountable for the following responsibilities:

• Triage and process new complaints of sexual misconduct, biased-based harm, or other categories that fall within the scope of the Office of Student Protections, Title IX, and Equal Opportunity Employment Office.

• Document all communications with students, school staff, parents, and other stakeholders.

• Apply knowledge of all sexual misconduct categories, investigation classifications, and definitions as defined by the OSP Procedure Manual.

• Conduct preliminary inquiries to gather additional information prior to case assignment.

• Document all reports in the appropriate recordkeeping system.

• Refer all complaints that are within scope to the appropriate team for follow-up.

• Refer any complaints that are out of scope to the appropriate department or District resource.

• Other duties and workstreams as assigned.

In order to be successful and achieve the above responsibilities, the Intake Specialist must possess the following qualifications: