IT Support Desk
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Key details
- Location
- Brea, CA, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- IT & Security operations
- Focus area
- other
- Posted
- 2h ago
Skills
About the role
About Us: Infusion for Health is a premier, referral-based infusion center serving patients across California, Arizona, Nevada, Washington, Colorado, and Missouri. Our unique centers feature private, comfortable rooms for a personalized patient experience. We are committed to delivering exceptional infusion therapy in a patient-focused, compassionate environment, supported by a team of skilled professionals.
Why Infusion for Health?
- Patient-Centered Care: Our mission is to provide top-notch service and clinical care in a comfortable setting.
- Growth Opportunities: As we continue to expand, we offer opportunities for career advancement and professional development.
- Supportive Environment: Join a team where your expertise is valued, and you can make a real difference in patients’ lives.
The IT Technician is responsible for the comprehensive support of all of Infusion For Health’s day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telephony systems. The IT Technician will ensure all employees have the right systems and access to perform their jobs effectively. Additionally, the IT Tech will help identify ways to drive efficiency or cost savings by optimizing or better leveraging new and existing technologies. This role is full-time, Monday to Friday, 40 hours per week.
Compensation: $25/hr DOE + Benefits
RESPONSIBILITIES & DUTIES:
- • Identifying and acting on opportunities to improve and update software and systems
- • Developing and implementing IT policy and best practice guides for the organization
- • Setting up and supporting employee IT equipment and network access
- • Designing training programs and workshops for staff
- • Conducting regular system audits
- • Running and sharing regular operation system reports with senior staff
- • Manage, review, and assess IT vendors
- • Troubleshoot hardware and software issues related to internal IT
EDUCATION & EXPERIENCE:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 2-5 years of experience working in IT operations
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practices
Monday to Friday
40