Payables Specialist

Location: Remote near Jacksonville, FL or Rockford, IL
Schedule: Monday- Friday 8AM-5PM EST or 7AM - 4PM CST
Salary range: $18:00 - $21.39/hour based upon experience


What work will you perform?
In this role, you will be responsible for facilitating the timely and accurate payment of international carrier and vendor invoices. You will research and resolve payment discrepancies, reconcile carrier statements, and communicate regularly with agents, carriers, and other outside parties regarding payment inquiries. Success in this position requires someone who is personable, highly organized, responsive, and comfortable managing a high volume of email correspondence while prioritizing time-sensitive matters. The ideal candidate is self-motivated, detail-oriented, and able to work independently in a remote environment while maintaining consistent availability and productivity throughout the workday.

Essential Responsibilities:

Perform timely and accurate audits and processing of carrier and vendor invoices.
Communicate with agents, carriers, and other outside parties regarding payment inquiries, discrepancies, and resolution efforts.
Research and resolve accounts payable discrepancies.
Process adjustments to carrier pay.
Respond to incoming phone calls within the department call queue.
Verify and facilitate the mailing of carrier statements and checks.


Required Minimum Experience and Education:

High School Diploma or GED
6 months of accounts payable experience


Preferred Experience and Education:

2 years of experience reviewing carrier statements
1 year of email based customer service experience


Knowledge, Skills, and Abilities:

Knowledge of Accounts Payable systems and processes.
Strong accuracy and attention to detail, highly accurate data entry skills
Excellent organizational and time management skills, with the ability to manage a high volume of emails and competing priorities.
Strong written and verbal communication skills, with a personable and professional approach to interactions.
Ability to recognize, assess, and prioritize urgent or time-sensitive communications while maintaining timely follow-up on routine inquiries.
Ability to interpret written communications objectively, maintain a professional demeanor, and respond constructively
Strong self-management skills and the ability to remain focused, productive, and accountable while working independently in a remote environment.
Consistent availability and responsiveness throughout scheduled working hours.
Above-average analytical and mathematical skills, including the ability to research information, identify discrepancies, and determine appropriate resolutions.
Excellent customer service and relationship-building skills.
Working knowledge of Microsoft Office applications, particularly Word, Excel, and Outlook.
Ability to adapt to changing priorities and perform effectively in a fast-paced, deadline-driven environment.


 **This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.