PC Service Spare Parts Operation Specialist

· Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.

· Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.

· Achieve and maintain high CSI rating.Achieve monthly and annual sales and profit target.

· Attend cash ــ customers to fulfill their requirements by supplying correct spare parts.

· Follow up the WIP report status to ensure that no vehicles are waiting for parts.Receive customer enquiries and identify the correct part numbers using the parts catalogues.

· Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.

· Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.

Position Title: PC Service Spare Parts Operation Senior Specialist
Educational Requirements: Bachelor’s Degree
Special Certification or Training Required: N/A
Required Industry Experience: 0 to 2 years of experience
Technological Requirements: Microsoft office suite
Language Requirements: Very good command of English

Position Title: PC Service Spare Parts Operation Senior Specialist
Educational Requirements: Bachelor’s Degree
Special Certification or Training Required: N/A
Required Industry Experience: 0 to 2 years of experience
Technological Requirements: Microsoft office suite
Language Requirements: Very good command of English