Pickup Specialist - LAX
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
More like this
How well do you match this job?
Key details
- Location
- Eastvale, CA, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- Yesterday
Skills
cost trackingcustomer serviceexcellogisticsmandarin
About the role
- Coordinate daily pickup schedules and support dispatch operations
- Monitor pickup SLA performance and follow up on delayed or failed pickups
- Communicate with drivers and customers regarding pickup status and operational updates
- Support pickup operations for large-volume and key account customers
- Investigate and resolve pickup-related operational exceptions
- Assist with pickup route optimization and operational efficiency improvements
- Track and maintain pickup operational records and KPI reports
- Support pickup cost tracking and operational data analysis
- Coordinate with warehouse and transportation teams to ensure smooth operational execution
- Assist with peak season operational support and capacity coordination
Requirements
- Bachelor’s degree preferred
- 1+ years of experience in logistics, dispatch, transportation, customer service, or operations support preferred
- Strong communication and coordination skills
- Detail-oriented with strong problem-solving abilities
- Ability to work in a fast-paced operational environment
- Proficiency in Excel and basic operational systems
- Strong organizational and multitasking skills
- Bilingual in Mandarin and English
Benefits
- Specialist: 21-23/hr +1.5OT +Bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD