Residential Education RA/HRA/House Manager

Resident Assistants and House Managers serve as the core members of our student staff team within the Office of Residential Education and Housing. Student staff members are responsible for the facilitation of community within a floor, section, or full community of a residential unit/house, under the direct supervision of a Community Director/Area Coordinator and Head Resident Assistant. Each student team member must be a positive role model – creating, facilitating, and maintaining an environment where all students feel supported in pursuing their academic and personal development at Union. These positions require dedication, flexibility, commitment, leadership, and enthusiasm.

Residential Education RA/HRA/House Manager

Essential Responsibilities and Duties:

Administrative and Staff Development

• Attend staff meetings, training and other departmental engagements. As applicable: in-services and All Student Staff Meetings.
• Maintain open communication with either 1) Community Director/Area Coordinator and HRAs or 2) supervisor and other professional Res Ed Staff members.
• Assist with the opening and closing of residence halls at the beginning and end of each term and break periods
• Follow purchasing policies and procedures as outlined 
• Ensure ethical and timely usage of all required technologies, systems, processes including, but not limited to Maxient, Duty Reporting (as applicable), The Housing Director (THD), etc.
• Establish effective working relationships and collaborate with fellow staff members, supervisors, and others beyond Res Ed & Housing
• Complete administrative tasks such as room condition reports, roster verifications, maintenance requests, etc.

Programming and Community Building

• Develop a sense of community among residents through involvement and developing relationships within assigned communities
• Work to create a friendly, respectful, and inclusive community with residents in building through demonstration of availability and approachability 
• Assess the interests and needs of residents through development initiatives 
• Complete all programming requirements including using U Engage for program proposals, attendance tracking, bulletin boards, and assessments
• Help disseminate information on campus-wide notifications, events, and involvement in the general Union community.
• Attend and/or assist Residential Education programs as assigned or as provided by Union College policies and procedures

Resource and Referral

• Maintain awareness of community needs including resident’s challenges, connections, and behavior patterns
• Ensure resources and opportunities from campus partners are accessible to residents
• Recognize personal limitations, and when necessary, refer students to the appropriate campus resource
• Provide support to residents who experience challenges which include, but not limited to, roommate conflicts, self-discovery, and personal awareness, including conducting student follow-up in a timely manner and provide thorough notes to supervisor

Safety, Security and Accountability

• Follow all policies and procedures in the Union College Student Code of Conduct  and/or Student Handbook, as well as all local, state, and federal laws.
• Appropriately manages the usage of access cards and keys/Master keys as outlined by Res Ed & Housing staff
• Educate residents regarding College and Residential Education & Housing policies, and resources
• Confront inappropriate behavior  in an objective, consistent, and respectful manner while providing rationale for policies
• Appropriately document policy violations within appropriate time frame
• Promote/ensure safety and security of assigned community/house
• Practice privacy when handling resident sensitive information, and uphold all standards of student privacy as outlined in the Family Educational Rights and Privacy Act and related Union College policies

Qualifications:

• Must be a full-time student with at least second-year student status at Union College
• Must have at least one term of living in an on-campus, residential community at Union College
• Must have a cumulative grade point average of at least a 2.5 by end of Spring 2026
• Should be prepared to prioritize RA position above other leadership positions
• Must be in good standing according to the Union College Student Handbook
• Must maintain all qualifications throughout the appointment period
• Must comply with all aspects of the RA position description
• Must be on campus during term to complete the role, students who choose to study abroad will need to resign their position. 

Compensation:

These positions receive a living allowance that varies by position. The allowances are either $500 per term or $1,000 per term and paid over 5 pay periods each term. A Microfridge is also included with these positions.

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).