Senior Account Executive & Sales Lead, IT Services Staffing

Accountabilities:

You will partner with senior leadership to drive the division's commercial strategy, manage strategic client relationships, and lead a team while remaining directly accountable for business development and revenue generation.

• Collaborate with the Director of IT Services to develop and execute business growth initiatives and support the division's continued expansion.

• Lead, coach, and support one or two direct reports while maintaining individual business development and account growth targets.

• Identify, pursue, and secure new business opportunities across public and private sector markets through consultative selling.

• Re-engage former clients, strengthen relationships with warm prospects, and convert dormant accounts into active revenue-generating partnerships.

• Generate and qualify job orders while maintaining a healthy sales pipeline across strategic target accounts.

• Develop and maintain strategic account plans, organizational charts, stakeholder maps, pipeline activity, and client intelligence within CRM systems.

• Conduct regular sales calls and meetings, both virtually and in person, to engage prospective clients and develop existing accounts.

• Promote technology talent and staffing solutions by demonstrating the team's expertise, delivery capabilities, and value proposition.

• Manage existing Master Service Agreements (MSAs), client contracts, and service commitments to ensure contractual obligations are consistently met or exceeded.

• Identify cross-selling opportunities and introduce clients to complementary services through a consultative, solution-oriented approach.

• Lead discovery meetings, client presentations, Quarterly Business Reviews (QBRs), and strategic account planning sessions to understand workforce needs and uncover growth opportunities.

• Support the timely and professional resolution of client and candidate escalations, including service issues, workplace matters, health and safety concerns, and human rights-related matters.

• Partner with recruitment leadership and delivery teams to develop effective search strategies, deliver high-quality service, and connect clients with qualified technology professionals.

• Facilitate job intake meetings, qualification calls, debriefs, and interview preparation activities to maintain recruitment quality and service excellence.

• Present candidates effectively by communicating their experience, qualifications, and suitability for client requirements.

• Support candidate validation and onboarding, including reference checks, background screening, employment documentation, compliance, and contract administration where required.

• Champion a culture of accountability, collaboration, innovation, and continuous improvement across the team.

• Contribute to future growth strategies, including expansion into new geographic markets and service offerings.

• Strengthen market visibility and professional relationships through LinkedIn engagement, networking, industry events, community involvement, and thought leadership.

Requirements:

You are a commercially minded sales professional with a strong background in IT staffing or technology services, a proven record of business development, and the leadership skills to develop client relationships and support a high-performing team.

• At least 5 years of progressive experience in IT staffing, professional services, recruitment, or consultative B2B sales.

• Demonstrated success in business development, account management, and revenue generation within staffing, talent solutions, or technology services.

• Experience leading, mentoring, or coaching colleagues in sales or client-facing environments.

• Strong relationship-building and influencing skills, including the ability to engage senior stakeholders in technology, procurement, and human resources.

• Proven experience negotiating contracts, service agreements, Master Service Agreements (MSAs), and Statements of Work (SOWs).

• Strong commercial acumen and the ability to use market intelligence and industry trends to identify business opportunities.

• Experience managing complex sales cycles and developing strategic account growth plans.

• Excellent written and verbal communication skills in English, with strong presentation, relationship management, and consultative selling abilities.

• Proficiency in CRM systems and sales pipeline management best practices.

• Ability to balance strategic leadership responsibilities with hands-on client engagement and individual sales targets.

• A collaborative, entrepreneurial mindset with a strong focus on client satisfaction, accountability, and continuous improvement.

• Willingness to complete reference checks and a criminal record check as part of the hiring process.

Benefits:

• Annual base salary: CAD 100,000–120,000.

• Uncapped commissions, offering additional earning potential based on sales performance.

• Permanent employment.

• Remote work arrangement, with the role based in the Greater Toronto Area, Ontario.

• Opportunity to lead and mentor a small team while remaining actively involved in business development.

• Exposure to senior decision-makers across diverse industries and technology environments.

• Opportunity to influence business strategy, revenue growth, and the future direction of the IT services division.

• Collaborative and entrepreneurial environment that values innovation, accountability, and continuous improvement.

• Professional growth, knowledge-sharing, and leadership development opportunities.

• Close collaboration with experienced sales, recruitment, and business leaders.

• Opportunity to contribute to new market expansion and the development of additional service offerings.

• Commitment to fair and inclusive employment practices, with accommodations available during the recruitment process.