Senior Forward Deployed Engineer

About the Role

Join a team delivering voice AI solutions for enterprise clients. You will work closely with customer teams to take projects from early prototypes to production, while sharing insights that help improve the platform.

What You'll Do

• Lead end-to-end delivery of voice AI projects, communicating progress, risks, and technical decisions clearly.

• Design and build full-stack integrations with enterprise tools such as CRMs, ERPs, and scheduling systems.

• Advise customers on voice agent development, including effective LLM prompting techniques.

• Partner with sales to understand requirements, build demos, and present system designs.

• Scope projects, resolve blockers, and keep customer and internal teams aligned.

• Turn reusable implementation patterns into tools or platform components.

• Translate customer feedback into product and go-to-market recommendations.

What We're Looking For

• At least 5 years of experience in customer-facing technical roles, such as forward deployed engineering, solutions engineering, technical product management, or founding roles.

• Experience delivering projects in startups or established technology companies, with strong ownership in fast-paced environments.

• Proficiency with React, Node.js, JavaScript, Python, and AWS.

• Strong knowledge of distributed systems and experience writing production-grade code.

• Experience integrating enterprise tools and taking technical projects from prototype through production.

• Excellent communication and collaboration skills, including the ability to work directly with clients and recommend improvements.

• A bachelor's degree in computer science, computer engineering, electrical engineering, or a related field; voice AI experience or senior-level engineering experience is a plus.

Compensation & Benefits

Base salary range: $215,000 to $290,000 annually. Visa sponsorship is available.

Location

On-site in Redwood City, California.