Service Advisor
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Key details
- Location
- Monroe, LA, United States
- Work style
- Onsite
- Function
- other
- Focus area
- other
- Posted
- 3d ago
Skills
customer servicedata entrymicrosoft officeoutlook
About the role
Description
Primary responsibilities include:
- Communicate with customers while providing excellent customer service.
- Maintain customer repair schedule.
- Process / Paperwork Execution
- Generate Estimates, Approvals and Invoice data accurately and consistently.
The Service Advisor reports directly to the General Manager.
Requirements
REQUIREMENTS AND QUALIFICATIONS
- High school diploma or GED
- Industry specific Service Writer/Advisor experience
- Extensive knowledge of medium and heavy-duty truck repair and parts
- Ability to communicate equally well with customers, Technicians and leadership
- Valid driver’s license
- Proficient computer skills for iTrack data entry, use of vendor-based web applications and MS Office Outlook
- Ability to stand, sit and walk within the shop and office
- Ability to climb in and out of customer vehicles
- Ability to safety lift 20 pounds