South County GO TEAM Liaison
FAMILY SERVICE OF RHODE ISLAND INC
Providence, RI, United StatesYesterday
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Key details
- Salary
- $46K–$57K/yr
- Location
- Providence, RI, United States
- Work style
- Onsite
- Job type
- Full-time
- Function
- other
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
ESSENTIAL FUNCTION: The South County GO TEAM® Liaison is responsible for providing on-scene crisis intervention, emergency screening and triage, information, emotional support, language support, and referral in collaboration with law enforcement individuals and families exposed to victimization and trauma in the community. The liaison also provides appropriate follow up support and resources for assistance with the criminal justice system, trauma treatment, and access to basic needs, treatment, and government benefits.
SPECIFIC RESPONSIBILITIES:
- Provides services in a culturally responsive and inclusive manner that respects each individual's and family's cultural background, identity, values, language, beliefs, abilities, and preferences.
- Provide crisis intervention, triage, screening and assessment for victims of crime and children, youth, individuals, and families exposed to trauma, in collaboration with law enforcement.
- Responds to incidents involving children and youth exposed to trauma and individuals and families affected by crime or victimization.
- Provide emotional support and psychoeducation regarding the effects of trauma, and provide information about available services and resources.
- Engage victims and families in developing individualized safety plans and identify immediate and ongoing needs.
- Accompany victims, as appropriate and requested, to law enforcement interactions, forensic interviews, legal proceedings, and other related appointments or processes.
- Provide follow-up services and referrals to support recovery, safety, and connection to needed resources, including trauma treatment, victim services, basic needs assistance, and government benefits.
- Maintain an assigned presence at South Kingstown, Richmond, and Narragansett Police Departments, participating in ridealongs as permitted, and be able to respond immediately to victims in the assigned community.
- Respond to New Shoreham as needed during critical incidents.
- Able to be flexible in providing coverage to all GO TEAM® partnerships as requested by program manager or victim service director.
- Respond to schools within the assigned communities, collaborating with School Resource Officers and school personnel to address student safety, well-being, and support needs.
- Collaborates with community partners (i.e., DCYF, schools, hospitals, etc.) to ensure individual/family needs are met.
- Accompanies victims for law enforcement and legal proceedings, forensic interviews, etc., as requested.
- Maintain confidentiality and handle sensitive information in accordance with applicable federal and state laws, including HIPAA where applicable, and FSRI policies and procedures.
- Collect, enter, and maintain demographic, service, and outcome data as required by funders, law enforcement, and grant funding proposals.
- Completes all professional and administrative documentation and forms in accordance with agency standards and within established guidelines and timeframes.
- Assist with the development and delivery of training for law enforcement personnel and community stakeholders on trauma, behavioral health crisis response, victim support, and effective police community service partnerships.
- Represents FSRI and its law enforcement partners at various community events, conferences, and presentations.
- Attends police department staff meetings, functions, and training, as requested.
- Attends Healing Department and Victim Services team meetings as scheduled.
- Participates in at least one FSRI agency-wide committee.
- Participates in supervision, as scheduled.
- Participates in professional development opportunities aligned with professional goals and position responsibilities.
QUALIFICATIONS:
- Bachelor’s degree in social work, counseling, criminal justice or related field preferred.
- Experience working with law enforcement strongly preferred.
- Preference for candidates who reside in Washington County, Rhode Island, to support timely community-based responses.
- Demonstrated skills in crisis management, crisis intervention, and de-escalation.
- Excellent verbal and written communication skills, interpersonal skills, and the ability to establish rapport with individuals and families experiencing crisis.
- Possession of valid drivers’ license, reliable transportation and proof of current automobile insurance.
- English/Spanish verbal and written bilingual skills highly preferred.
- Ability to utilize a computer, the internet, and documentation software.
- Demonstrated ability to work independently, take initiative, and collaborate effectively as part of a team.
- Knowledge of local community and RI victim services, trauma informed care, behavioral health, and community-based service systems highly preferred.
- Prior experience working with victims of crime, and individuals, children and families affected by trauma highly preferred.
PHYSICAL REQUIREMENTS (With or without reasonable accommodation): This position requires work across multiple police departments and community-based locations and may involve responding to active incidents or situations that require timely support. The employee must be able to:
- Travel to and from community locations and office sites, which could include using walkways, stairs and/or elevators.
- Ability to lift up to 20lbs.
- Ability to communicate effectively verbally and in writing.
- Perform duties in a variety of settings, including environments that may be stressful or involve individuals experiencing acute distress.