Veterinary Receptionist - Puyallup, WA

Who we are

Canyon Road Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: $20.00 - $23.00 per hour, depending on experience

Schedule: Monday - Friday

Hours: 35–40 hours per week

Experience: 3 years of related experience required; customer service experience preferred

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Are you the kind of person who makes every client feel welcome, keeps a busy front desk running smoothly, and would love a Monday through Friday schedule with your weekends free?

At Canyon Road Veterinary Hospital, our dynamic team is committed to providing exceptional care to pets and the people who love them. That care starts the moment a client walks through our door or calls our front desk.

We’re looking for an experienced Veterinary Receptionist to be the welcoming face of our hospital. As our Veterinary Receptionist, you’ll set the tone for every visit, keep appointments flowing, and make sure each client and their beloved pet has a positive experience from check-in to check-out.

Why Our Veterinary Receptionists Love It Here

• A Monday through Friday schedule, so your weekends are your own
• Full-time hours of 35–40 per week with competitive pay of $20.00 - $23.00 per hour
• A dynamic, collaborative team that works together to keep the day running smoothly
• A hospital culture built around exceptional care for pets and their owners
• A Veterinary Receptionist role where your experience and people skills truly matter as the first point of contact for every client

What You’ll Do

• Greet clients and their pets with a warm, friendly demeanor and create a welcoming environment
• Answer phones, schedule appointments, and assist clients with questions
• Manage client check-in and check-out efficiently
• Process payments and invoices, and maintain accurate client records
• Share information about our hospital’s services, procedures, and pricing
• Keep the reception area organized and presentable
• Work with the hospital team to address client concerns and keep appointments flowing smoothly

What Our Veterinary Receptionists Bring

• A high school diploma or equivalent
• At least 3 years of veterinary receptionist or other related experience (required); customer service experience is preferred
• Excellent communication and organizational skills
• Strong computer skills
• A genuine passion for working with animals and their owners
• The ability to multitask and stay calm in a fast-paced environment

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you love helping people, enjoy being around animals, and know how to keep a front desk running smoothly, we’d love to meet you. Think you’re the Veterinary Receptionist we’re looking for?

Apply today and join the team at Canyon Road Veterinary Hospital!

Diversity, equity, and inclusion are core values at Canyon Road Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.