WaterPark Guest Services Light Up the Park Attendant

Massanutten Resort

Job Summary

WaterPark Guest Services Light Up the Park Attendants are the first friendly faces guests see when they enter the seasonal light show. They are responsible for assisting guests with check-in process and providing the correct admission. Must also provide excellent customer service while assisting with light show operations, answering questions, and providing information about Light Up the Park! Knowledge of and adherence to Massanutten WaterPark’s company core values and mission statement are vitals keys to success in this position. Will also be responsible for offering assistance to the needs and requests of all guests and ensure guest needs are met in a timely and efficient manner. Must conduct self in a professional, friendly and attentive manner during all guest encounters. Prior experience in working with the public is preferred and excellent communication skills are a must.

Required

• Must be at least 16
• Excellent customer service skills
• Ability to multi-task
• Ability to communicate effectively with guests of all ages

Preferred

• Customer service experience

Job-Type: Seasonal

Typical Schedule

Days:

• • Varies, including weekends, holidays required as needed

Hours:

• • Varies, including evenings

Compensation

• Pay: $13.00/Hour

Core Responsibilities

• Greet guests in a timely manner
• Assist guests in learning about the light show
• Answering questions and directing them to the proper location
• Process admissions through Siriusware Point of Sale
• Reconcile cash drawer and the end of shift
• Other duties as assigned by supervisor/management

Applications accepted until 2:00 PM on Monday, November 9. For more information, contact José Antonio Martínez at 540.289.3143.