Boat Operation Manager | AYANA Komodo

As a Boat Operation Manager at AYANA Komodo, you will be responsible for overseeing daily boat operations, ensuring safe and efficient marine activities while maintaining fleet readiness and operational standards. You will lead and coordinate the boat operations team, support regulatory compliance, and ensure seamless service delivery in line with AYANA's luxury hospitality standards.

Responsibilities:

1. Oversee daily boat operations, including transfers, excursions, and cruises, ensuring safety and operational efficiency.

2. Monitor weather and sea conditions, coordinate sailing permits, and ensure compliance with maritime regulations.

3. Manage fleet readiness, including vessel maintenance, safety equipment, fuel supplies, and jetty operations.

4. Coordinate guest services, operational schedules, and communication with internal departments and external partners.

5. Supervise and develop boat crews through scheduling, training, emergency drills, and performance evaluations while monitoring operational costs and sustainability practices.

Requirements

• Diploma or Bachelor's degree in Maritime, Nautical, Hospitality, or a related field, or equivalent experience.

• Minimum 5 years of experience in marine or boat operations, including 2 years in a supervisory or managerial role.

• Holds valid maritime certifications, such as ANT/ATT, Basic Safety Training, and First Aid/CPR, as required by regulations.

• Strong knowledge of maritime regulations, sailing permits, Syahbandar/KSOP procedures, and Komodo marine conditions.

• Strong leadership, communication, and crisis management skills; proficient in English and Bahasa Indonesia, with a strong commitment to safety.