Technical Engineer – Construction Materials/ Construction Chemicals

ACG_3921_JOB

• Act as the technical representative for construction chemical products within the distribution sales channel.
  
• Work closely with the Sales team to support commercial activities by providing customers with technical consultation on waterproofing products, construction chemicals, related solutions, and appropriate application methods.
  
• Develop technical documentation, application guidelines, and construction method statements for relevant products and solutions.
  
• Provide technical support to internal stakeholders including Sales, Product Marketing, Trade Marketing, Manufacturing, and Quality Control teams.
  
• Work directly with external stakeholders including distributors, dealers, Design & Build companies, contractors, and construction professionals to provide product and application support.
  
• Respond to technical inquiries and customer concerns and support the resolution of product- or application-related issues.
  
• Monitor activities within the assigned scope and provide technical recommendations and regular reports to management.
  
• Travel across Northern provinces when required to support Sales activities, customers, and market development.
  

Requirements

• Bachelor’s degree in Construction Materials Engineering, Construction Chemicals, or a related technical discipline.
  
• Approximately 3–5 years of experience in construction materials, construction chemicals, or a related field.
  
• Good understanding of the construction industry, building materials, and relevant product applications.
  
• Strong teamwork and cross-functional coordination capabilities.
  
• Good communication and presentation skills, with the ability to present effectively to both internal teams and external customers.
  
• Ability to handle customer inquiries and complaints in a professional and solution-oriented manner.
  
• Proficiency in Microsoft Word, Excel, and PowerPoint is required.
  
• Careful, detail-oriented, cooperative, willing to learn, and capable of working effectively under pressure.
  
• Willingness to travel and closely follow up with customers when required.
  

Benefits

• Healthcare coverage for employees and eligible family members.
  
• Structured training and individual career development programs.
  
• Working equipment, including a company laptop.
  
• Competitive employee reward and benefits programs.